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November 2023 by Jesika Keener
As out-of-state travelers who found themselves stranded with a broken muffler on a Thursday evening, we were incredibly grateful for the help we received at Tuffy Tire & Auto Service Center. After calling around to several other shops and being turned down, Tuffy was the only one willing to stay late and help us out.We arrived at the shop shortly before they were scheduled to close, but the staff was friendly and welcoming. They quickly assessed the problem and gave us an estimate for the repair. We were happy to learn that the price was reasonable and that they could get the job done quickly.The mechanics at Tuffy worked efficiently and had our car repaired in less than an hour. They added extra work to their already heavy schedule to make sure we were able to get back on the road in time to make our trip back to Ohio the next morning.We are so appreciative of the kindness and professionalism of the staff at Tuffy Tire & Auto Service Center. They went above and beyond to help us out in a difficult situation.I highly recommend this shop to anyone in need of muffler repair.
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November 2023 by Matthew Wheeler
Excellent service! I really appreciated their communication as well. Top notch. I will be taking my vehicles here from now on.
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November 2023 by Zachary Ray
They always treat me well and go the extra mile. It's hard to drop a few grand on repairs but I didn't leave feeling salty about it
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November 2023 by Karrie Crampton
Thanks to Michael at Tuffy for being so helpful with our vehicle on our girls weekend 10-7-2023. Definitely give you a 10 star review to get us ladies back on the road Thank youServices: Auto battery replacement
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October 2023 by Eileen Jankowski
Took my Toyota to a local Muffler shop and was told it needed 2 pipes that they couldn't get for at least 5 days and it was going to cost $2100.00. Made a few calls and ended up taking the car to Tuffy Auto Service Center. They fixed the pipes without buying new ones and it only cost me $333.00. All is quiet in my Toyota again. Thank you Tuffy!Services: Exhaust
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August 2023 by Ginger Dombrowski
New to town, had loud noise issues and I was scheduled to travel out of town on Sunday. Mike and his team diagnosed and determined it was both front ball bearngs that needed immediate attention. They worked us in on their already booked Sat. and I can now travel knowing my car is in safe working condition. Thanks Tuff team!
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August 2023 by Scott Newland
Excellent and trustworthy service at this location. Not something I expected to find honestly, but they went way above and beyond in two separate situations.
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July 2023 by Ali Leonard
Very nice! They sqeezed us in for some alarming brake issues, and were able to assess the issue quickly. They were happy to work with us to find the cheapest and safest option for us :)
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June 2023 by Nikki F.
My car was making some odd noises. Just had it in to a highly recommended and reviewed foreign car service center. They did not catch anything other than overcharging me for things that weren't broken and an oil change that I had just gotten two days before bringing it in. Owning a foreign car is expensive and sometimes difficult to find a place that even knows how to work on the vehicle. Had used Tuffy in the past for other vehicles, but was t sure if they would be able to fix an Audi Called Tuffy and they got me in when I had time that same week.They were able to pinpoint the problem areas fast and actually saved me a ton of money!!!! I couldn't be more happy with the service. They were knowledgeable, friendly, efficient, affordable and super clear about what needed to be replaced. Honestly I do not understand how anyone could give this particular Tuffy a bad review. I highly recommend. And will always go there for repairs over anyone else in Traverse. Micheal and his team (Jason,and Jordan) are flipping amazing. !!!!
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June 2023 by Jessica S.
Saved the day! Drove up for the weekend and hit debris on the road on the way, which knocked something loose on the bottom of the car. We took the car in first thing Saturday morning and it was taken in right away. We were on the road within 30 minutes!
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June 2023 by Chris Hill
Fantastic service! I needed a new set of brakes on my 2000s sedan.The guys at Tuffy's were super friendly and they took care of my needs fast.This is a great place to take your vehicle.The service was good and the price was fair.Services: Auto brake repair
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June 2023 by GoogleMe For What?
I am definitely recommending Tuffy Tire & Auto!! I didn't have to wait for service, the staff is very knowledgeable and helpful, they made sure the problem was fixed and did a great job! Every other place i called was on a 2-3 week wait. They had my car fixed in less than a hour ?
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June 2023 by Scott Strong
Got me in last minute and gave me a ride to work so I could leave my car for the day since I didn't have an appointment. Very friendly and helpful.
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May 2023 by CHillTennis Academy
High quality service. They took care of the brakes on my 2000s sedan and got me back on the road in just a couple of hours. Nice staff. Fair price. Very good experience!?
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April 2023 by Kourtnie Kear
Amazing customer service! Went in for an inspection, got some really bummer news I wasn’t expecting but still very pleased with how tactful and professional the entire experience was when delivering bad news. My visit resulted in some pretty big changes to our family transportation, which was in NO way related to the work these gentlemen performed. This also led to extra steps in taking care of things that were not their problem at all, yet Mike had no hesitation in helping me figure out everything I needed. I will definitely return with any future vehicle and needs it requires. Bonus points for being patient with my toddler and infant!!
