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December 2023 by Lindsay Lively
Thank God for these people! My brakes started grinding and crunching on my way home from work midafternoon on a Friday and I was supposed to leave town for the weekend but a quick google search of the sound convinced me it wasn’t safe to drive. After calling 4 other places, TCPSG was able to see me same day, replace my brakes while I waited and for less than the 4 other places I called. Highly recommend!
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November 2023 by Cody Robinson
Sheila communicates very well, the mechanics will go out of their way to get the job done and save you some money. Worth every penny!!!
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November 2023 by Kaitlynn Powers
My dad started with taking his cars to you when you first opened we now don't go anywhere else I've had multiple cars go to the place and will not go anywhere else! We are always pleased with them!
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October 2023 by Chris Hill
Very knowledgeable mechanics! I had a fantastic experience at Traverse City Public Service Garage when I took my car in to get a wheel bearing replaced.They took care of my needs very quickly. The service was excellent. The price was very fair.I would highly recommend this business to anyone that's looking for a dependable mechanic. 5 out of 5 stars.
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October 2023 by April Parsons
Able to get vehicle in next day. Finished aame day. Courteous and far more reasonable than 3 other quotes. A gem
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August 2023 by Nancy Gift
We were traveling and the car started acting odd about starting. We didn’t know what was wrong, but they diagnosed it and fixed it in less than half a day. The car is all better, and we’re so grateful we found an honest mechanic.
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July 2023 by Mike Magaldino
This garage is absolutely fantastic! My thermostat blew on my Jeep. I had it towed to them late that day. They had it repaired in less than 24 hours at a very reasonable price. Highly recommend them!!Service: Engine repair
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June 2023 by paul sheffield
My starter quit at about 1:30p today. The tow truck got my car to these folks around 2:30p They had it done at a reasonable price before they closed for the day. I am very pleased with my experience with them.
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April 2023 by Wisdom Tree
I had my brakes repaired here in 2021. They sold me "premium" brake pads raybestos. They said they don't want me to come back complaining about squeaky breaks. Well that's exactly what happened. I went back after a month with my new brakes squeaking. I don't know if they actually replaced the pads when I brought my car back because they were still squealing every time I break. I called them and left a message and no one called me back. I sent them a message on Facebook and no reply. So I'm stuck. I am going back to Serra motors where I've never had this issue before and I didn't even get sold "premium" ceramic brakes!!!
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March 2023 by Tammy Mulder
Professional and friendly their waiting room is always clean and comfortable
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February 2023 by Jessica Parent
I used TC Public Service Garage for the first time today and was very impressed with their overall service. I called for an appointment for brakes on Monday, was in by Wednesday and the work was completed in under 4 hours. They even did a random side job on top of the brakes. Prices were reasonable! The customer service was so friendly, prompt and helpful. I will definitely be going back and will be recommending them to anyone that needs auto work done!Service: Brakes
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September 2022 by Kaula Collier
Solid experience! Made an appointment ahead of time to work with my schedule. Got a quote for the work to be done on my exhaust at 10AM and a completion call at 1PM.Services: Brakes
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September 2022 by Rachel Ratliff
I have ways had very professional and prompt service here! They are thorough in their diagnosis but not pushy at all.
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August 2022 by Chris C.
We were on our way back home to Chicago from a short stay in Traverse City when our Honda Odyssey's battery light/warning came on. We took our vehicle to the nearest auto repair and they confirmed it was an issue with the alternator and at the current rate, we wouldn't make it back home without repairing it. Although helpful, they unfortunately could not service our vehicle due to being short staffed. Knowing this was an alternator issue we called several other auto repair businesses (including a Honda dealership) and no one had any availability until the following week; it was currently Wednesday. Losing hope and already thinking of alternative ways to get home we called Traverse City Public Service Garage (TCPSG) and they luckily had someone available to re-diagnose and potentially service our vehicle (it was about 1pm at this time). Upon arrival they were able to verify the issue, order the faulty part from one of their local suppliers, have it delivered, and installed it in about 4 hours or so. While there was an element of luck that came into play (available mechanic, supplier with the part, time of day, etc.), the service we received was both friendly and fair all things considered. The good folks at TCPSG got our vehicle back up and running and we ultimately got back home later that evening safely and in one piece. From me and my family, thank you Traverse City Public Service Garage for your hospitality and quality service.
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August 2022 by Hillary O.
We were over 4 hours from home on a camping trip and the engine of our suburban was making a terrible noise. They were able to get us in right away on a Saturday to take a look at it. The first person who looked at it thought the AC compressor needed to be replaced to be safe to drive but they had a second person look at it and he was able to offer a quick fix to get us up and going. We were ready to leave it and have it fixed when their AC person was available but they were honest and gave us a better option even though it cost them business. We cannot thank them enough for helping us in a pretty desperate situation.
