-
December 2023 by Richard Buchheim
I have been a fan of Tom's for years. I stopped in on the morning of the 26th to fill a large order. My fridge was about empty. My problem was all the coolers and freezers were dark, unable to easily able make choices. Guess I can try someone else.
-
December 2023 by Ya Sabes
12/14/23- I stopped by because I like to visit the local grocery store when I travel. Tom's did not let me down.The store has an aisle dedicated to Michigan made merchandise. Honey, drinks, jams, salsas, peanut butter and lots of good foods. You'll also find souvenirs with a few clothing items.I had fun and the employees were great. Except the old lady stocking the Michigan shelf because I was taking pictures ?I also check the candy bar and chips section. That's where I found these Cherry Bbq chips. They taste like cherry with a little bit of bbq. If you like cherries I would try these. I don't like cherries ? that much but these are good.The store isn't crowded and I think it is because although they have self checkout they have plenty of cashiers for those who still like people. I was impressed. Friendly staff and the prices are reasonable to the other grocery stores. If I lived here I would shop here.
-
November 2023 by Victor Seborowski
Tom’s offers a refreshing shopping experience. The staff is consistently friendly and helpful, making each visit pleasant and efficient. It's always great to be greeted with a smile while picking up your essentials. Kudos to the team for creating such a welcoming atmosphere!
-
November 2023 by Robert Ritchie
We have condo near hear and it makes it easy to get what we need for the week say in Traverse City
-
September 2023 by Jimmy P
I like the deals, and the location. Fellow customers here seem more "nose turned up", than other Toms. Be prepared to be unprepared for the demolition derby style of driving in their parking lot!
-
August 2023 by Jen S.
I would give zero star if I could. Several years ago I went to this grocery store and asked the deli worker for some food out of the deli already cooked hot case. The deli worker showed up late, used her bare hands to pick up cooked food and put them in a box. Then she handed me the box to pay for. Yuck! Then within this year I went back to this grocery store to purchase some things. I don't use this grocery store very often at all, since the price is expansive compare to other stores. But me and my family has shopped at Tom's grocery stores for many many years. I didn't shop there because I like the staff members...they suck! Management sucks too when it comes to customer service! Who trains these people! One day I went inside this grocery store, immediately a female staff cane over to me and accused me of stealing something on certain previous day, which was within that week. She told me to leave and can't go back there anymore. I was shocked! I asked her what I supposedly have taken. She stumbled with words like she was trying to make something up in her head. She acted like she didn't really know, but she said she saw me stuff something up one of my sleeve. She even demonstrated stuffing her sleeve by her wrist. Now, I have been wearing mostly T-shirts and this was summer. I had no sleeves to put anything up in! I told her I wore T-shirts like 99 percent of the time! I asked her why she didn't stop me when she noticed this on that day, she said she did not know all this until I had already left the place and she saw the security video tape afterword. I told her I'd like to see the footage. She kept making excuses why she can't do that. I asked her who she was and she said she was a manager there. I remember when she was a cashier who was really bad with simple math before she became a manager. She then told me the security guard wasn't there so she couldn't show me the footage. I told her it was crazy! She allowed me to shop there and I bought some stuff and left. I recently stopped in there on the way to planning shopping at a store nearby. It was last minute decision to go to that grocery store. When I walked in, the same female manager saw me. She stalked me through the store while I put items inside the cart. Every isle I walked around, she was right behind me. She stood around pretending to work by staring at the items on shelves by where I stood, and at times talking to workers while keeping her eyes on me. I have a feeling why she did this. There have been both staff and customers that gossip about me and my family here before. This female likes to smile a lot, pretending to be nice and helpful, while being totally superficial. No wonder people have had so many problems at these Tom's Grocery stores here.
-
July 2023 by Big ERN
Avoid If You Can!We were heading back to our condo on the first night we were staying in town and it was late and we wanted coffee and breakfast items. We stopped here just cause it was on the way back. And we won't come back. This is the exact thing that makes getting condos at these tourist towns suck. They prey on out of towers that need necessities. The prices were outrageous and the selection was weak at best. Just do yourself the favor and drive a lil further away from the strip and get better food at way better prices.
-
June 2023 by Leon Lilly
Tom's Market staff are cordial and always ready to assist a customer. They have a good selection of local wines and spirits. We enjoyed our shopping experience there.
-
June 2023 by Cathy Daniel
Nice store. Super convenient due to its size, you don't need track shoes to get through it. They have everything you could need including a nice selection of cheeses, wine, olives, etc. Nice deli counter too. I will say prices are a little high but the convenience makes it okay
-
April 2023 by Lynn “Pencilmarks”
Really nice produce. Great local grocery. Usually find everything I'm looking for, as they always seem to have much better stocked shelves than the big chains. Don't know why more people don't go here instead of Meijer! Much better experience all the way around.
-
April 2023 by Front Desk
They have it all, this place is a real treat that we can all get behind!
-
January 2023 by Joseph Badura
Great selections of wonderful food, including cheese. Good wine selection. Seems to be highly organized.
-
January 2023 by Chris F
Decent selection, great hot and cold deli foods, and fresh donuts. ??
-
October 2022 by Kim Nichols
Do my larger shopping trip a bit further drive but love it when I can get a hankerin' for something even at 9:30 pm and go to a quiet, very clean store and get a few items and leave with money still in my pocket and have shared a smile and wishes for a good night with an employee just prior to closing! That is a good experience.
-
October 2022 by Whitney Young
I have always been so happy with my experience here but felt that I needed to acknowledge my recent one. I placed a pickup order for after work last Monday and ended up having a medical emergency landing me in the ER that evening. Despite being unable to pick it up until today, Tom's kept in touch with me and making sure the groceries were still fresh, they also gave me a $25 gift card with a note saying they hope I'm feeling better. Considering their compassion for the members of our community, I would highly encourage you to support Tom's East Bay. ?
