T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. The store can be very busy, especially during the holidays. Reviews note the store had some great selections, including spices and excellent hemp lotions, and a full jewelry department. However, the men's apparel selection was sometimes lacking. Customer service experiences varied, with some staff described as friendly, accommodating, gracious, and providing excellent service, including checking and holding items. Other experiences noted a rude cashier and carts left in the way, while dressing rooms closed early due to staffing.