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August 2023 by Jacob Flees
Went in last week looking for a very specific axle seal for my '58 Ford. The gentleman at the counter found it within 5-10 minutes and they had it in stock at another branch! Luckily it was at the branch that is on my drive home, was able to pick them up on the same day and go them in my car over the weekend! Thanks to Thirlby S. Airport and their knowledgeable staff, i was able to make more progress on my car! Thank you!
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April 2022 by Don King
Bill is excellent Helps you out in every way
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June 2021 by Ruth Rhodes
We are travelling to Petoskey from South Florida. After a series of unrelated minor misfortunes, our car's coil decided to go on the fritz.
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June 2021 by Tracy Murphy Jenkins
I was in a bind...check engine and transmission warning lights came on and I was about 25 miles from home. Was too nervous to drive back with those warning lights on. Jeff at the Elk Rapids store checked the codes, checked my transmission fluid and filled it up out of the kindness of his heart. Jeff really saved the day! Thank you for your help!
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April 2021 by Brett Little
Great staff very friendly and helpful
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November 2020 by Steve Klix
Best auto parts store in michigan
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September 2020 by Carie Voutour
Friendly, helpful staff. They installed a headlight for me. Great attitude and customer service.
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September 2020 by Paul Kingma
They knew what I needed they took care of it right away. I was in and out of there in a matter of minutes.
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March 2020 by Andy Miller
I deal with Thirlby Automotive everyday and I absolutely recommend them for all of your paint, parts and machine work! The staff and owners are very personable and knowledgeable!
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February 2020 by Joe Kowalski
Great customer service ?
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February 2020 by Pati Wright
Counter guys are really nice. Mansplain fluent. Reasonably priced. Several locations
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January 2020 by Brandy Harmon
Knowledgeable, friendly and helpful what more can someone ask for!
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December 2019 by Steve Bodamer
Excellent choice for parts
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December 2019 by Keith Keith
Best parts store around, thanks Bill for getting it right all the time!
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December 2019 by Michael Redmond
My go to place for auto parts, they have great advice, service and prices.
