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May 2023 by Chris Wormell
Just made an inquiry about a cruise but they seem very friendly and knowledgeable.
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April 2023 by Mark Green
So far our planning for our trip was handled with professional care.
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March 2022 by L F
Heard back from an agent within 24 hours. Other agencies I emailed never heard back from them.
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March 2020 by Caroline Perry
A few very professional agents, but very poor and unknowledgeable agency management. Owned by a much larger company niw that doesn't care about clients--just selling their preferred suppliers. Hours are not convenient for when customers want to visit agency--no Saturday or evening hours--and parking is very inconvenient downtown. Stale and sterile--does not embrace passion or adventure of travel.
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March 2020 by Trish Marek
Best Travel Agency Ever!
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March 2020 by Katie Taberski
Patti West saved the day for our vacation on November 1st!! We missed our connecting flight in Chicago. She was able to find us alternate flights and stayed on the phone with me until it was all set. She called later to make sure it all worked out. Shes the best!
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March 2020 by Nancy Grin
Patty West was a miracle worker! Late out of Traverse City missed connection to Miami and then on to St Maarten. American Airlines told us we couldn’t get to our destination for a week. A week! She had them route us to JFK. Airlines picked up hotel, cab fares, money vouchers. Arrived less than 24 hours late.
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March 2018 by Rhonda Nicholas
Friendly knowledgeable staff can help with all your travel plans, anywhere in the world.
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March 2018 by Brett Gleason (HiKing)
Trip to Mexico went great so no complaints.
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March 2017 by Charles Williams
Our trip was scheduled through Patty. Fantastic job! Explained everything in detail. Very easy to work with!Really enjoyed our trip!Would highly recommend!
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March 2017 by Tammy Sofonia
Our new name we were Passageways Travel. Still in the same location we have been for 30 plus years! 116 Cass Street please come visit us
