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October 2023 by Deanna Milligan
There is a lady who answers the phone but does not listen. She refused to look my name up and listen to me. She has hung up on me twice because I asked her to look up in the computer for all my info because I was just there 1 month ago with a diff. Car. She said she had to write it down. I asked her if she had the computer right there she then hung up on me. I called back and she said oh i didnt hang up on you. Then she hung up on me for the same reason again..She was the most rude customer service representative I have ever ran across. So disapointed i didnt ask her her name. She never told me eiather when she answered the phone hello.She made my secission that I will never go there again until she no longer works there. Other then her that crew thy have is amazing. Hoping someone else had a issue with her also out there and reports it. She should not be working in customer service. I have been in customer service for over 40 yrs and enjoyed it.
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October 2023 by Timothy K
They did a good job, and the Price was Right.
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August 2023 by John Mertes
I cannot speak highly enough of Eric and the crew at TC Brake and Alignment. They have gone above and beyond for me more times than I can count, and it is the only place I'll take my 74 Vette. They not only do brakes and alignments, but a whole host of other mechanical services, making them on stop for all your automotive needs. Great prices, people, and service!!!
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August 2023 by Eddie Jakubowski
I deleted the last review I made because the stuff the owner told that my wife never did so I deleted the last View and give it a three-star review they do a very good job but I was just surprised that they basically didn't do much of anything but for the No Charge they did I appreciate it
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July 2023 by Erik Davidek
Honest, helpful shop.Brought in my Honda... They scheduled it quickly, inspected everything for free, and identified an issue with a tire (warranty fix from the manufacturer). No charge.Definitely earned my trust and future business!VERY highly recommended.Services: Steering & suspension repair
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July 2023 by Erik Sleder
Seems like a great crew. Always have been honest and fair. One time I came in for an alignment but wouldn't do it because my ball joints were bad. Didn't charge me for my mistake. Took it back to them after I put on a new set and alignment was spot on.
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July 2023 by Tammy Azure
They've worked on my car a few times and were great and fair priced. Recently they went above and beyond by helping me get a bolt off a windshield wiper so I could replace the wiper transmission. It took two of them and they ended up taking time to get the wiper off and also did the 2nd for me! I'd been trying to get the bolt off for 3 weeks! They are such great guys! Will always return.Services: Tires
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June 2023 by Angel Scroggins
Very good work and they were dog friendly and dog lovers when I needed to bring my dog in there with me when I picked up my vehicle. The one mechanic even let her kiss him.
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June 2023 by Eric Voisin
They were able to get me in the next day and called me multiple times with updates. Very nice and very helpful!Service: Brake service & repair
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May 2023 by Dominick LaLonde
They do quality work and have a quick turn around
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May 2023 by cindy penney
Awesome crew. Good work for a fair price. My brakes locked up on me 200 miles away from home and 100 miles from my destination on a weekend. My car was ready by Monday afternoon. Highly recommend.Service: Brake service & repair
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March 2023 by Michael Kohl
I thought I was having a front brake issue, but it turns out it was just a piece of plastic rubbing on the rotor. They fixed that for free. During their free inspection, they found my rear sway bars were shot. They gave me a quote (again, free) and I had them fix that and give the vehicle an oil change.I am very happy with the prompt service (I called mid day and they had me in the following day), and the overall customer service experience. We will be back for sure!Services: Brake service & repair
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February 2023 by Eric Harding
Thank you… appreciate working with you!Service: Steering & suspension repair
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January 2023 by Jordan Williams
Was referred here circa 2011 when they were located at Garfield and 8th. Was shown how a worn out tire was creating the problem (solved by a new set of tires purchased and installed elsewhere), and that the additional noises may be a nuisance but we're not a safety concern. Estimate for that was $300 but was highlighted that it was completely safe and drivable in current condition.Due to this experience I returned this year with a brake concern. I walked in the door to witness a young woman again being advised that her problem had nothing to do with alignment and that a new set of tires would solve it and sent her on her way. Didn't make a dime off her.While there, they were going to try to squeeze me in for an inspection/estimate, which I wasn't able to make due to a scheduling conflict. SO I let them know I was going to try to address the problem myself and the same gentlemen gave me a tip to help in that process. No money made once again but outstanding customer service. He could have said, "Screw you, thanks for wasting my time," but chose to do what he could to help me out instead.Thank you TC Brake and Alignment. I can't recommend you highly enough!!
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November 2022 by Tricia
Fast service, great customer service and fair prices. Highly recommended
