Spectrum Store: Your One-Stop Shop for Broadband, Mobile, and TV Services Spectrum Store in Traverse City offers a convenient and reliable one-stop solution for all your broadband, mobile, and TV needs. The store provides exceptional customer service, with helpful staff ready to assist you with a variety of services, from finding the right Internet and cable TV packages to upgrading your mobile devices. Customers praise the store's efficient and friendly service. Many have had positive experiences, with one customer noting that they were helped within 5 minutes of walking in and were able to leave with the new equipment they needed. Another customer, a long-time Spectrum user, was impressed by the exceptional service provided by an employee named Lance, who not only saved them money on their bill but also helped them find better service options, turning a potentially dissatisfied customer into a happy one. The store also offers the convenience of online appointment scheduling, allowing customers to skip the queue and receive assistance promptly. Additionally, the Spectrum Store provides a wide range of products, including the latest mobile devices, accessories, and streaming services, ensuring that customers can find everything they need in one place. Whether you're looking to upgrade your home Internet, explore Spectrum's mobile offerings, or enjoy the latest in cable TV entertainment, the Spectrum Store in Traverse City is the go-to destination for all your connectivity and entertainment needs.
It's all how you approach people. Most of you one star people should join a one star group. Just miserable people never satisfied. I walked in the store and had the best experience. In a few minutes calling about something I cant figure out I'll repost the outcome. My guess it will go well using the respectful and... read full comment
December 2023
Just a normal service for your normal products. They will bait and switch you if you are not willing to go across street to buy your device and come back and have them activate it. But for some reason if you do...they have problems transferring your contacts and information.
November 2023
Not sure if this is the right location for this review, but we recently had a technician (Nikki) come out to install our fiber internet and she was great! Very friendly, helpful, professional and worked quickly while being efficient.
