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February 2024 by Carey Grant
Sonny’s was incredible. Helpful, friendly, knowledgeable, and they did great work! Great service, great work. They made it easy working directly with my insurance company and provided a loaner vehicle while my work was being done!
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January 2024 by Jess Hammersley
I can't speak highly enough about Sonny Bodyshop in Traverse City, MI. Unfortunately, we've had a series of car troubles, leading both our vehicles to this shop in recent months. Andrew and the team provided exceptional care, working seamlessly with our insurance to ensure the proper resolution, avoiding the use of questionable parts. Throughout the process, Andrew kept us well-informed, even navigating delays caused by the UAW strike. Upon return, both cars were not only expertly repaired but also meticulously cleaned inside and out. The level of attention to detail exceeded our expectations and set Sonny Bodyshop apart from other shops in TC. While there may be a wait, it's unquestionably worth it to let these professionals take care of your vehicle.
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October 2023 by Jordan Williams
This review is long overdue. I can't recommend Sonny's highly enough, especially Andrew Fritz. My wife hit a deer with the family minivan. Even though we have full coverage, due to extenuating circumstances, it was not an open and shut case with the insurance adjuster. Even though it was a difficult situation, Andrew handled it all wonderfully. He kept up constant communication (40+ emails and over a dozen phone calls) and helped us wade through the ins and outs of it, eventually getting everything covered and properly repaired. Perhaps the most amazing thing about it was that throughout the lengthy and complicated process (due to the situation with the insurance, NOT Andrew or Sonny's), at no time was it clear that there would even be a payout for the vehicle. So they had no idea if they would get the job or not. And yet Andrew stayed on it, did a bunch of extra work that I'm sure is not part of a normal cut and dried insurance claim, and helped get it all figured out. In the end the van looked terrific, inside and out. We recommend Sonny's to our friends and wouldn't hesitate to go back to them in the future.
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October 2023 by Mike Nunez
They sent me spam text for 2 weeks after making me wait a month and a half to do a repair. Then they specifically disregarded what I told them about the interior of the car which had nothing to do with the repair. Then the front staff was very rude to me and slapped a paper down on the desk instead of simply saying the quote is on the back. Thanks for making me wait. Oh and if you're going to wait, you might as well pay half as much anywhere else.
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September 2023 by Randy Fewless
Everything about our experience was excellent !!! The quality of work, professionalism of staff, and the extra time they spent detailing our vehicle was amazing. I really can't say enough and would highly recommend them !Service: Body & Trim
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August 2023 by Karen Widing
This is the first time Widing Custom Homes used Sonny’s. They did a great job! They were fished when they said they would be and did a fantastic job. We are not looking to rush back, but we will be a repeat customer!
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July 2023 by Kelsey Hyde
So happy with my experience after needing body work done due to a deer collision. Somny's did such a nice job, provided a rental while they worked on my car, got it done fast, and returned it beautiful and clean in the inside and out. Will hopefully not have to, but definitely will do business with them again if needed in the future!Service: Body & Trim
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June 2023 by Skylar Hawkins
Best body shop in town. Professional. Too notch service. I’m always happy with everything they do
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April 2023 by db deVries
This is not your father’s body shop! Very clean and quiet. No hammers, drills or obnoxious music in the background. Andrew is a true pro.Fast, courteous and knowledgeable.
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April 2023 by Bud Boyer
Sonny's had to give our Suburban a face lift after a plow driver backed into it on Christmas day. Outstanding job. We can't thank them enough for the fantastic nee front end. Excellent excellent job.Service: Body & Trim
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March 2023 by D W.
We cannot say enough good about this company! We have used them a couple times and they have never disappointed... from incredible customer service staff, to repairing our vehicle to its original state after we tangled with the deer, to detailing the inside of the vehicle to showroom status... they go above and beyond!! Thank you! Bruce and Deb
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February 2023 by Brian Pitser
I was so pleasantly surprised with the fantastic and personalized service that I received from the entire staff at Sonny’s. My truck repair was incredibly well done and they even did a deep clean on the interior of my vehicle as well. I would highly recommend Sonny’s for all accident and body repair! Job well done!Services: Painting
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February 2023 by Julia K.
Took my Yukon into Sonny's to have the spoiler replaced after I ran into my garage door. The guys took EXCELLENT care of my car and it looks brand new after the repair! We are beyond thrilled with the service we received. Sonny's bodyshop customer service is top notch and they got everything done in a very timely manner. Highly recommend!
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February 2023 by Jim Hagerman
Sonny's is the place to go. I received my vehicle back in the promised time frame. I recommend to all my friends to go there. Free loner cars also. Best place in northern Michigan to get body work done. Thanks for a job well done.Services: Painting
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February 2023 by Amber Darin
Took my vehicle here for repairs after hitting a deer. They are the absolute best. Andrew and Mike made the whole process easy. The team went above and beyond.