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September 2024 by Julia L. Pietrowicz
Mark is great to work with. He knows his product and is always accommodating. It's great to be back in a Cadillac and working with Mark and the Serra team!
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September 2024 by Thomas Boland
Worked with us to put us in a vehicle when ours had a stop sale. Always friendly and polite.
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September 2024 by William Hull
Mark Blodgett did a great job during my last visit. He kept me well informed throughout the visit. Very professional.
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September 2024 by bradley sullivan
Great service department!
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August 2024 by Dennis Davidson
Best Service advisor ever. always keeps you informed as to what is going on with the repairs.
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August 2024 by Nancy McCallahan
It was one of best car buying experiences I’ve had. Mike was professional, informative & his follow up after the sale was so appreciated!
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August 2024 by James Flom
Jeff did a great job handling the sale of my Lyriq. This was my fist EV and he really made my comfortable before I left the dealership regarding charging stations and home charging. He was very patient with all our questions and did a great job setting up our personal settings. We were very grateflu!
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August 2024 by Don Halvorson
Very accommodating and easy to work with!
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August 2024 by Dawn Mleczko
Jeffrey was kind, honest, knowledgeable and made the entire sales process a pleasure. He is an asset to your organization!!
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August 2024 by Jane Salo
James was an absolute joy to do business with……very honest, informative, and right on target. I highly recommend doing your business with him. He’s great!!!
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August 2024 by donrrman
Great Service and prompt, professional interaction with service advisor Mark Blodgett. Car was repaired and washed and ready on time.
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June 2024 by Mike Buren
Great communication and excellent service.
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May 2024 by Stephanie Flom
Jeff Walgrave did an amazing job with the sale of our Cadillac Lyriq. He was super patient with all our questions regarding charging and set-up. he was very knowledgeable about EVs and made me feel very comfortable by the time I left the dealership with my first EV!
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April 2024 by Tom Willson
As always Mark is 100% customer focused. Mark will exceed your exceed your expections. tom
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March 2024 by Thomas R
Extremely disappointed in the treatment I received while interested in an Escalade. As a current owner of an Escalade, I inquired about one on your lot. Salesman James S contacted me. After a brief conversation I explained to him I was very interested in purchasing the Escalade. James told me to send over photos of my current 2018 Escalade, to be appraised for a trade in before a purchase price could be discussed. (I was from out of state). I did this as well as asked if I could put money down on the Escalade. I was informed it was not necessary until the appraisal came back. I inquired three different times throughout the week and was told by James that he was waiting for the appraiser to look over the photos I emailed. After a week I received a text from James telling me the Escalade was out on an extended test drive and was probably going to be purchased. That is the last contact I had with James as well as this dealership. Very disappointed with how I was treated and wonder how many more times this has happened to perspective buyers? If you did not want to sell me a vehicle from the start you should have been honest and told me so. I was willing to drive 6 hours for that vehicle.
