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October 2022 by Keith Conroy
Great people, very helpful...
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July 2021 by Pamela Tacey
Great staff and great place to work !
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July 2021 by Rich Walendowski
The service was wonderful. To make it better, it would be nice to call a pharmacy number handy to call.save having to go through
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May 2021 by Sallie Grace
Earl in the Hearing Center was completely condescending and rude to us, refused to wear a mask when asked—despite store policy stating masks are required...We now get our hearing aids at Costco because of this.
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May 2021 by Savannah Rose
This place is awful. Many people without masks, not being enforced. Several unhappy and rude employees, bakery person was annoyed at soo many questions asked about a cake. I will not be returning.
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January 2021 by Susan K. Chappel
Earl at hearing aides is awesome! Friendly service great food up to date !
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October 2020 by Kari Lee Baker
You're Traverse City store put new tires on my car and now there's a knock in the left rear tire. The guy was a real j*** and said "It wasn't us, take it to a shop." We paid 500 dollars to a store we pay to be a part of, only to have them break our wheel and tell us to go somewhere else. Completely unprofessional and it seemed like they just wanted to go home early. Shut the doors right in front of us. Will cancel immediately.
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October 2020 by Patty Fields
Cheaper than other pharmacies for this particular prescription!
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September 2020 by Kristel Keely
People walking around this store with no masks. Guy at door politely says can I offer you a mask, in which one customer just says I have a medical condition and keeps walking (clearly just a lying j**** Get control of your unruly customers so your law abiding customers can come back. If I say something to them I'm a Karen, if you say something YOURE DOING YOUR JOB
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July 2020 by Ann Stavarski
On Monday, July 13th a floor associate came into work and worked for approximately 3 hours before discovering they had a fever and were sent home for testing. This employee later tested positive for COVID-19. Management has been trying to sweep it under the rug and have not even told all employees, many of which finding out about it second-hand. I do not believe this is in line with Sam's Club or Walmart's stance on the prevention of COVID-19 and would like to see this investigated by corporate.
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April 2020 by Patrick Masiewicz
They call themselves a wholesale club but twice recently I have tried to purchase a case of pork and they would not sell it to me. Both times I had no problem purchasing from GFS so blaming it on the pandemic doesn’t fly. What exactly am I paying a membership fee for? I understand if you do not have something but the excuse I was given was just that they would not sell case quantities of anything. Think it time to change out club membership and give Costco a try.
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March 2020 by Dori Alexander
They make an effort to keep stocked. For those of us that travel quite a distance that is very important.
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March 2020 by Larry Murringer
they have great staff and good prospects and I will shop there again and the staff is really helpful and very friendly
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January 2020 by Lawrence S.
Sam's isn't even trying anymore since Costco opened. The store isn't as clean, the stock on the shelves isn't as neatly displayed, the staff is really disinterested in being there. The store is really like a ghost town and is kinda spooky in certain ways, as there just aren't many people in that big building. The thing that really 'butters my muffin' is the lack of staffed checkouts that are open. Yes, there are far fewer shoppers, but seriously, one staffed checkout with 4 people in line with semi full carts. Until I yelled at the cashier from the back of the line to call for another cashier, she was totally oblivious to the situation. Seriously, is common customer curiosity that alien to these people. The writing is on the wall with GIANT letters, Sam's had a good run, but Costco Traverse City will be their demise. And rightfully so. Needless to say when my Sam's membership expired in November, I didn't renew.
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December 2019 by Jo S.
Wanted to order two unbaked cheese pizza's was told they only do baked ones. Come on what's the big deal. Disappointed.
