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September 2023 by Gregory Hill
Great group to work with! Job completed without issues ✔️
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March 2023 by Aaron
Guys in the traverse City location we're great! Check in was a simple drop off at night
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March 2023 by rob dillon
Very helpful great place to take your business
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February 2023 by Just me
Traverse City Ryder crew, Lisa, Chris, and Jerry are the BEST! You want customer service on truck rental? That's the place, they took care of my truck and swapped a replacement, no fuss and with a smile!
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December 2022 by Coty Sowle
Lisa will help you out!!
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December 2021 by Todd WOOD
Quick, easy access, helpful
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October 2021 by Roy Raska
Kristy is awesome.
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October 2021 by Hattie Raska
Kristy is spectacular.
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September 2021 by Chris Narsesian
Lisa Pearson is great to work with and she always come through with a truck for me on short notice.
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July 2021 by Christopher Lange
I booked my reservation with U-Haul three weeks in advance to travel 800 miles from Traverse City to northern Minnesota.On Sunday, the day before, I find out Uhaul had no trucks. I found this out all on my own. No emails, no texts, no correspondence from them. I had to call tracking to figure this out.That day around 1:00 I went online and booked a reservation with PENSKE.Around 4:00 someone from PENSKE called me. Very nice and polite.I asked if I booked a reservation would there be trucks available. “Absolutely, no question about it and fully gassed and ready to go.”I received another text a few days before I left. Just letting me know what I had reserved.But, the absolute best was showing up at the PENSKE facility and working with Kristy. She had everything ready.Polite. Courteous. And above all knowledgeable. She explained everything in an expedient manner. You simply don’t find people like this anymore.Trucks were clean. Two auto trailers all very nice.I will never call U-Haul again. Nothing but headaches.After working with a competent person who was organized and had it all taken care of, PENSKE is worth every bit.Before you do anything, please book a reservation. You won’t be disappointed.I don’t work for PENSKE. I don’t own stock in the company. I have no affiliations with the company.
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June 2021 by Simon Says6
Called with questions regarding an upcoming rental. Christy was amazing. So helpful and knowledgeable ????
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September 2020 by Lindsey Jacobs
Good service
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July 2020 by Sandra Fox
Very customer friendly but found out the 12 ft. truck did not have a ramp and the one question i did not ask about. A nice 2020 truck tho and clean and the price was good anyways !
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October 2019 by Kevin Perfect
Great customer service, and friendly staff. Wouldn’t use anyone else for truck rentals.
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October 2019 by Ryan Johnston
Had a little issue with the mileage on the paperwork, numbers weren't adding up and I got a little short. They were nothing but considerate and took care of everything. Very professional staff and will glady work with them in the future for business ventures and personal use.
