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October 2023 by Kenneth Kerl
I bought a used 2018 Work and Play travel trailer from Nature and Me RV in late March. I bought the trailer sight unseen, trusting the salesman to be my eyes, since I live almost 500 miles away. All correspondence and interactions with the sale went smoothly. I bought the trailer "as is" with agreed upon changes and additions including a hitch.After getting the trailer home and throughout the summer; which included a trip to Alaska and back to Wisconsin, I discovered 3-4 prep or service items that concerned me and I thought they should not have happened with an experienced service department.I contacted and reviewed my concerns with the business manager. We agreed on a reimbursement amount for my inconvenience and time. Nature and Me RV sent me a check by UPS that I promptly received. I was assured they would use my concerns as a teaching opportunity for their staff and apologized for my inconvenience.Although I experienced some frustrations and inconvenience Nature and Me made it right.
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October 2023 by Justin B
Had a great experience working with Nature & Me RV! They helped me get some warranty issues taken care of when my slide out broke, they made the process very easy for me. Would highly recommend them for your next RV purchase or service needs.
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October 2023 by ANDREW HODGE
I had my Salem Cruise Light camper sitting on my property since hunting season last year. Somehow my hot water line connection disconnected from my sink. I put a dab of spray foam in the end to stop the leak. My toilet also stopped working and I replaced it with a brand new toilet and never used. I brought my camper in to get the line reconnected to my sink. A 30 min job at most. I got a call from this place saying that sewage was everywhere and spray foam was completely down the entire line. Without showing me, or my permission they went ahead and "fixed" these other problems and told me they emptied my poop tank they said was completely full. Well I know from changing my own toilet that it was not completely full. Now my water line doesn't work at all. They charged me almost 300 dollars. I'm not happy. I never asked them to do anything, but fix my sink.
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October 2023 by Michelle Hill
Thanks Ed, Kim, Kaycee and the mechanics for troubleshooting and fixing our Airstream! Appreciated Kim’s quick response and follow up with our insurance company!Tom and Michelle!
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August 2023 by J Auker
Had these folks put a sway control on my suburban. Great job, great technicians! Everyone I made contact with was very professional and nice. Thanks what a great team and will return when needed without hesitation. Thanks. ?
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July 2023 by James Garner
So far it is the best RV dealer I have ever been in
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July 2023 by Joan Salmoni
My husband and I were at Nature and Me RV this morning looking at Motorhomes, trailers and scooters. We had so many questions and John was super informative and patient with us. We highly recommend this RV dealer!!
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June 2023 by Steph Tuss
Can’t say enough about my experience with Nature and Me RV. We were 1400 miles from home in our Airstream and had some tire issues. We pulled in to have them take a look and they went out of their way to get our tires fixed and back on the road… they literally bent over backwards for us and explained the issue so we could understand what had happened. Kaycee, Ron and Kim should all get customer service awards! Highly recommend!!
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April 2023 by Michael M
I love this place. Family dealership, great products fabulous service. Highly recommend Nature and Me RV for all your RV needs
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November 2022 by Love Clean
We love nature and me. I recently purchased a motor home for a Mobil office. We were thoroughly pleased with the service and knowledge. I highly recommend this business!
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October 2022 by Peter Rupinski
When another RV dealership said , "we can't get parts for your travel trailer" Nature and me stepped up to the plate and hit a grand slam out of the park. Excellent communication, parts and service team that cares about the customers. They took care of my travel trailer and gave me an absolutely fair price on my repair, they are courteous professional and personable, something I did not find at another RV dealership in the area. Thanks again for such a GREAT Experience!!!!
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July 2022 by Tracy Cameron
0 stars!! Ed was supposed to be our service advisor. Zero communication. Zero returned phone calls. Zero work completed.Zero effort. Should have been easiest, most profitable repair.We have a warranty, they pay out top dollar and promptly, I know this because I had just used it, in a similar situation. I sent pictures, part numbers, and all info on warranty on 5/20/22. Understanding "everyone is busy" I let Ed with Nature & Me RV know that we were in the area for 2 months (Aug.1). I even stopped in to put a face to my name, I was told they were sending my request for service to "warranty" next week. Zero call.Today is 7/13/22 Zero call back. Zero request for service.Their loss, someone else's gain $$$$
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June 2022 by Dan C.
The service department is excellent. Kim and his guys do great work and they take pride in what they do. They not only fixed the problems I brought it in for, but they cleaned/repaired other items that they noticed need servicing. They are very thorough, honest, friendly and helpful.
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May 2022 by CW Cooper
Doesn't have much inventory and doesn't respond to messages or emails about what inventory they do have. Shop for an Airstream elsewhere.
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April 2022 by cody bartosh
Great selection of RV parts and accessories. Staff is very friendly and helpful. If they don't have the parts you're looking for they can order. They sell Vespa scooters too!
