{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Although Brian Wells could not fix our problem with multiple internet billing charges, he explained in great detail how we got into this mess (Manistee Authorized dealer is not working for AT&T but a private owner so profit and up charging is their MO). He gave us the number for AT&T loyalty dept to work with us to get the recent charges assessed by the AT&T customer service - which also is looking to make as much money selling and not fixing customer problems with internet. We called customer service because we already had issues trusting the Manistee store, but we no longer trust customer service since much of that is outsourced with incentives to sell over customer satisfaction.
Brian’s honesty was so appreciated and he really cares about happy customers over profit for AT&T.”
“The owners are very kind people and willing to lend a helping hand to their employees. The staff is knowledgeable and always looking out for the customers. Very hardworking. What a great deal on the Iphone11. Come here for good deals and service.”
“In my opinion. I thought Tom was really helpful. As far as customer service, I was actually impressed. I switched from at&t and there was some issues with the system etc. It took about 3 hours start to finish...But Tom was on 2 work pads and a computer and talking to customer service. Still had some porting issues that had to be fixed. He took the time to help me fix it the next day. Honestly. If I had to be alone in a tiny verizon store watching traffic, I'd lose my mind. If you can be patient and understand we're all human beings at the end of the day. I'd give this location a chance.”
“Robert really helped explain a miscommunication between myself and another ATT store, and helped me to reduce my price back down to where I was originally quoted.”
“Jackson and Robert were extremely inviting and helpful. They made the experience simple and easy. I appreciate that the store has coloring pages for my daughter while I shopped.”
“Store manager went above and beyond helping me today. My son locked himself out of his phone some how and he tried everything he could to get in. Him and his staff really deserve a gold star or raise. They could have said "not my problem" and sent me packing but they helped. Even when thinks seemed bleak. I really appreciate the help and not sending me packing. Thank you! And to top it off they were busy! Acted as if I was their first priority. Absolutely how my mind!”
“Gwen was so helpful. Getting a new phone can be stressfull and time consuming. Gwen had us in and out the door in such a short time with a great deal and phone. I would recommend highly.”
“That's the best Verizon on the planet ☄️☄️☄️ Ethan should have his photo at the wall ⭐*employee of the century* ⭐
Everything was fast and easy, best customer service ✨”
“The staff was very helpful I was just upset with Best buy cuz they said they had projection screens and I drove all the way there and then there was none on the shelves but their computer said there was two.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My phone was frozen totally. Wouldn't even restart or shut down and my dog is sick and at the vet and I have to have my phone! I was panicked. TOM fixed it!!! He was great and I really appreciated his help (and we talked about our dogs). THANK YOU TOM.”