Fox Grand Traverse Ford is dedicated to making the car buying experience enjoyable and stress-free. Since opening in 2000, the dealership has focused on putting customers and their needs first, demonstrating a strong commitment to excellent customer service. Reviews highlight the professionalism and helpfulness of the staff, including individuals who made the process smooth and efficient for buyers. Customers appreciate the knowledgeable team members, like Pete, who simplify the often overwhelming task of selecting a new vehicle. The dealership also excels in service, with quick tire replacements and timely repairs, ensuring customers can get back on the road safely. Many reviews emphasize the ease of transactions and the willingness of staff to go the extra mile for customer satisfaction. Overall, Fox Grand Traverse Ford is praised for its friendly atmosphere and reliable service, making it a recommended choice for both purchasing and servicing vehicles.
Real, professional,customer service along with knowledgeable, experienced maintenance technicians. FoMoCo Q1 you can expect...
September 2024
JohnSeely was great to deal with I made a appointment he had my truck appraised gave me a good trade in price assured me the truck I was buying would be ready and financed would be handled it was the easiest vehicle purchase I've ever made I would recommend him highly as well as the dealership
September 2024
Nick was a pleasure to deal with. He found my son a very nice used vehicle within a week. My time was under an hour in the dealership to finalize the sale. I will be back.