National Storage offers clean, well-lit units with friendly and accommodating staff. Customers appreciate the helpfulness of employees, especially for solving billing issues and finding adjacent units. The location on E Traverse Hwy is praised for its convenience and excellent service. Management, particularly one staff member, is noted for going above and beyond to assist with moving and flexibility. The facility is easy to set up and use, with fast and prompt service. While generally serving its purpose well, some customers experienced minor issues like mice damage. Overall, it is a reliable and highly recommended storage option.
John @ Traverse City units was extremely helpful in solving my billing issues i created. Thanks a bunch john. Fast and fairly easy to set up=) nice units. Clean =)
October 2025
Friendly, accommodating staff. I needed two units and they were able to find two next to each other to make it easier for us. I recommend them.
August 2025
Easy to rent, easy to access, easy to pay, easy to move out. No complaints.
