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December 2023 by Trevor Darnell
Very professional and knowledgeable about everything skiing and snowboarding.
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August 2023 by mike d.
I am a Level 3 certified ski instructor (Highest level) These people are fantastic. They will spend lots of time with you to get you fit into the RIGHT gear at a fair price. Don't buy online you will not get the right fit for you especially in boots. Also Denny runs the best tuning shop in Northern Mi. I have all my skis taken care of at Don Orr. Recently my daughter and son came back from Illinois and NC to buy ski boots they both were All State racers for TC West in their day here in TC, they went to Don Orr and bought their boots there. This year they will be bringing their kids.
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April 2023 by Joy Vandock
Consistent friendly service and outstanding products.
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February 2023 by Michelle Bissonette
Cute little store, every once in a while I find something great here!
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December 2022 by Lauren Berthelot
I’m a mom of two new skiers and no idea what they needed. Staff was incredibly friendly and helpful. Invested in some quality gear for my babes. We will be back!
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November 2022 by Macare Kelly
They are the best! Super knowledgeable and helpful… Eric, Bree and all the others go out of their way to make sure you’re taken care of no matter your situation…. Expert ski knowledge, thank you for your help!
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March 2022 by Gina Schutter
Eric was super helpful! Can’t trust buying online based on your “ski resort size” when there are so many variables to consider. He asked a lot of questions and helped us understand what we needed and was not pushy at all!
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March 2022 by Barbara Hutchens
I am amazed at the customer service we found at Don Orr. The employees are knowledgeable, kind, and fair. I felt like it was a local hometown ski shop! An experience you don’t come across often! Shout out to Eric! Thank you!
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March 2022 by Sabrina Wang
Got a nice new pair of ski boots for myself here. With the purchase I also learned all the features of the latest ski boots. The staff helped me fitting the boots is really knowledgeable and helpful. I tried many pairs and he made certain I chose the pair that is suitable with my skill level while staying warm and comfortable. The price is also comparable with ones you can get from the internet. There are also other equipments and clothing for all snow sports here. Pay a visit for all your needs for winter activities.
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March 2022 by Jim Sitko
I recently bought a pair of rear entry Nordica boots at your shop and couldn't be more pleased. The boots are incredibly comfortable for my wide foot with several bunions. No alterations of the boots were required, the fit was very precise after Eric's boot preparation. The ease of entry and egress from the boots is also a big plus. I had a chance to ski the boots today and felt like a youngster again carving up the mountain. My thanks to the staff at Don Orr and especially Eric for his patience and care.
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January 2022 by Mindy Lindgren-Carter
LOVE these guys/gals! Always helpful and knowledgeable. Great selection of gear. Sold us boots that ended up needing some special adjustments, we showed up on a Sunday and they knew just what needed to be done. Took those boots and worked their special magic. No more uncomfortable boots. ? I totally recommend this business, there is a reason they are northwestern MI’s go to ski shop. Thanks so much, we love you guys!
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January 2022 by Manuel Cedro
Bought 2 pairs of gloves for Fat Tire Biking. Great gloves...Wind proof. Definitely go back for any winter items my family needs.Keep up the great work.
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December 2021 by Kindra Gillette
Cute ski shop, Eric is the best help with ski and boots
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November 2021 by Samantha D
This is the best place near me to get ski gear. I got my first pair of ski boots here and they made it a really easy and comfortable experience. They let me try on multiple pairs and explained different sizes to me. I got my boots heated and shaped to my feet which is awesome to avoid that break in period. After using them twice for about 3 hours they don’t make me sore at all. I recently got some goggles and they’re awesome. The staff is really nice and helpful. Love it here
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November 2021 by thomas Shelder
Amazing service, personal assistance, and attention to detail. Don Orr is one of the best retail experiences I have ever had. Will you pay more? Sure, and you'll be glad you are. The best brands, selection, and service in skiing.
