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August 2023 by Mary Kay Wolfe
I do not recommend Bayside Moving & Storage. The sales rep was good and accommodating. This was appreciated because I had no help either making arrangements to move or unpacking at my destination. As the packing and then loading/delivery progressed, there were problems that I think the sales rep had no control over the people hired. I had a good packer and a bad packer. Anything that was broken or damaged was done by the bad packer. The sales rep told me how all of my pictures/artwork would be packed, and none were, 3 damaged. The sales rep also told me how the transportation people would pack the headboard and footboard on my antique brass bed. They were not, and the connection of one post on the footboard is broken. The transportation people dismantled several things to make packing the van more efficient. At my destination, 2 items were put together incorrectly, which unfortunately with everything going on, I didn’t realize until after they left. In addition, although the delivery did occur within the projected dates, the moving van had a mechanical problem which delayed delivery. Therefore, notified of this late afternoon by the transportation company, I had to rush around to re-organize those involved with the delivery. The sales rep said he would follow my move from beginning to end on my behalf and keep me informed. I am sure he tried. However both the transportation company and the uncrating company kept contacting me to be the coordinator between them and the relocation manager. I referred them to the sales rep. But it soon became clear that I had more current information from these companies than the sales rep did from his contact. So I coordinated. The sales rep patiently listened to the problems, but he became more of a complaint department rather than a resource. He did tell me how to file an insurance claim online with Mayflower. Considering the volume moved and only 30 days in which to file a claim, especially with no help, I had not even finished unpacking. This was my 3rd major move. The other 2 were perfect, nothing broken or damaged, although still stressful. I thought this move would be stressful too. However based on the sales rep and how I was told my belongings would be handled, I felt I had selected the best moving company and believed it would be a reasonably smooth experience. It was not.
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July 2023 by Kris Grinn
I would highly recommend Bayside Moving & Storage because I had an excellent experience with them moving my household to another town. They are very organized, treated my belongings with respect, and answered every question I had to my satisfaction. I would not hesitate to use this company again.
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September 2022 by lottie gee
They helped us out on such short notice with unloading a moving truck. Arrived on time, didn't complain about the challenging sets of stairs, took care with all of our things, were friendly and funny to ease the stress of moving. Highly recommend!
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March 2022 by charlotte graeber
They helped us out on such short notice with unloading a moving truck. Arrived on time, didn't complain about the challenging sets of stairs, took care with all of our things, were friendly and funny to ease the stress of moving. Highly recommend!
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May 2021 by Dave Farrell
I would highly recommend Bayside Moving & Storage for your next move. The Salesman Bryan was extremely helpful in putting together a plan for moving our furniture into their storage facility and making it easy for us to arrange a delivery when we were ready at our final destination and the pricing was very competitive. We had two movers move our very large home and they handled the move very efficiently. Our large custom pieces were handled with great care, Justin and Tony made sure to blanket wrap everything and they were very methodical and efficient in how they went about moving the items from the house to carefully placing them in the truck. A Full Five Stars for Bayside Moving & Storage!
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December 2020 by William Stevenson
Professional, careful, and efficient.
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August 2020 by Catherine Upjohn
My Bayside moving experience was the best I've had with any of my many moves!! Matt was so very professional, friendly, upbeat and helpful. The packers were careful, friendly and thorough. I moved from Traverse City to California, and the Mayflower move in guys were also great - friendly, careful and fast! They also arranged to transport my car to California, which worked out perfectly, and the driver was nice and professional. I highly recommend Bayside Movers!
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May 2020 by Traci Lynn
Highly recommend for any of your moving and storage needs! Matt was extremely helpful and took care of all the details for our interstate move. Ashley, Brad, and Brandon hauled our load fast and efficiently. Definitely people you can trust to take care of your things.
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May 2020 by Jonathon Moore
Had to move quickly and Bayside was very responsive. Did a survey over the phone and they were able to move us across town three days later! Great customer service, handled our stuff with care, and very responsive. Excellent moving experience.
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April 2020 by Katie Fekete
I hired Bayside for a move from Traverse City to Elk Rapids. Matt was extremely responsive and helpful! Our move was setup for the following week. Ashley, Brad, and Brandon were very careful with everything and they finished quickly. Great experience, highly recommend!
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February 2020 by Stacy H
We hired Bayside for a two-stop local move. Tony, Brad, and Eric helped us and we were extremely happy with their service! Friendly, funny guys who got the job done in a very timely manner. They were so efficient and everything was still packed and moved with care. We found the prices here to be the most affordable in town, with no extra costs or hidden fees. We won't be moving again for a long time, but if we do we would definitely hire these guys again.
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November 2019 by David Straubel
Although I didn't use them friendly people
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May 2019 by Vickie McBride
Gabe and Matt are the best. Very professional, nice and polite. They took the time to be sure everything was wrapped properly and secured. The kept me informed of the time when they would be arriving. Very happy with the whole process.Thanks to Fred, Gabe and Matt for making the move so easy.
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September 2018 by Sharon N.
I highly recommend Bayside Moving and Storage. If I need a moving company in the future I will be calling on Bayside and ask that Tony and Jeremy be my movers. They moved my furniture with the upmost care as if it was there own stuff. They worked very hard not wasting a second of time which to the customers = money not wasted. They made sure everything was wrapped and packed in the truck perfectly. Everything was delivered with nothing damaged.
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September 2017 by Ronald Eno
We moved from Michigan to Georgia. Good review and estimate. They weren't the cheapest, but no extra charges. I was concerned our items would needed to be off-loaded from the van and shuttled into our new home. This proved to be the case, but there was no extra charge. We had a lot of items to move and only 3 items were damaged; one we packed, a broken cement statue that was repaired prior to delivery, and a glass hurricane lamp packed by the movers. We filed a claim for the lamp and were reimbursed the full value we requested for the lamp. We packed almost 200 boxes and Mayflower packed about 230 boxes. For the most part, they packed the boxes well and handled loading of the van well. We did not see the off-loading of our items, and although the unloading was completed carefully, I don't think they were as careful with our items as those initially loading them onto the van. The driver did a good job coordinating the loading, unloading, and getting our stuff to us in a very timely manner.
