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February 2024 by Anton Teske
I work for Big Brothers Big Sisters of Northwestern Michigan, here in Traverse City. I went to AT&T to add 4 new lines to our existing account with them. I went in knowing what I wanted and needed. Kyle Compagnari was super helpful, knowledgeable, and made us feel as a valued customer. We went over the logistics of why we needed the phones, looked at models, talked about plans, and went from there. Kyle made this process seamless and easy for me, which I really appreciated! Definitely check this AT&T out if you are already a customer of theirs or looking to become a customer! Thank you!
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February 2024 by Andrew DeVore
This place has more compassion love and unconditional freedom that I've ever seen in my entire life with an establishment. They treat everyone equally and they believe in what is right. I will always come to AT&t in traverse City Michigan on South airport road. Thank you Bean out
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February 2024 by Anjie Lopez
The best AT&T store I've ever been to! After losing my phone, Trinity, aka awesome chic, got me into a new phone in 20 minutes. I had a few issues setting up the new phone, and had the pleasure working with Francis. He went above and beyond to get things figured out and corrected what he could. What he couldn't fix, he gave me who to contact for support. Everyone there was so helpful and I am very grateful. Thank you all very much!!
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February 2024 by Odilber Lara
This is one of the best mobile stores
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February 2024 by nick bonaccini
The associate I worked with was the single most helpful retail worker I've ever met. His name was Nathan and he should be running the place if he isn't already... he was knowledgeable, quick, helpful, and personable. In the future whenever I need any new products or support, I'll be going back to this location solely because of how helpful he was. How easy he made my visit yesterday is the reason I'll be happy to stay with AT&T in the future. Can't say enough about how happy I was with his help.
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February 2024 by Debbie Lemkie
Francis did a great job finding ways to lower by Bill. He was informative and very efficient. Seems their internet connection was lagging at their office. Hope that gets resolved soon.
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February 2024 by Kinder Teacher
Noah was very helpful!
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February 2024 by SUSAN Shearin
Francis and Brian are the best...very professional and considerate! I recommend this AT&T store to everyone.
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January 2024 by James Kiessel
Francis was fantastic and great. Answered all our questions. Terrific job!
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January 2024 by Elizabeth Fleet
Francis was such a patient and kind help to us with getting my mom switched over to a new phone. He has a great way of being able to interpret what your needs may be, even if you aren't very savvy at describing them. He gave us lots of extra helpful information and we appreciate his cheerful and friendly personality!
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January 2024 by Debra Taylor
John at the Traverse City store was so helpful. It’s nice to run into good people
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January 2024 by Dustyn Barkley
Worst store I've ever entered, I told the young sales rep, I was in need of help on a durable phone, was ignorant of what I needed and to please explain what products they had.He got flustered, told me all phones are glass, that I needed to be more careful, refused to answer my questions, then demanded I leave and called further stores in the area telling them I was a rude unworthy customer!This place is full of arrogance, ignorant, unwilling to help customers in distress. I demanded a new sales associate and got told to leave that nobody would assist me.There are much nicer stores within 7 min!
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January 2024 by Rachel North
Bean is incredible! Loved his easy going salesmanship. He is knowledgeable and a great problem solver. Plus he was meticulous in his work, paying attention to any spec that needed attention. When we return, we hope to get him again
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January 2024 by Peter Zoulek
Francis and David are great at their jobs! They rock!! :) Give them both a RAISE!
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January 2024 by Sheen Watkins
If I were to rate this store on my last visit I would give it one star. The reason is that I walked in with an appointment, the two working guys sitting at the table weren’t welcoming or showing any interest in helping me. There were no other customers in the store at the time. When I asked about what’s available, their response was pretty much ‘ go to best buy.’ My previous experiences have been favorable with good service but this last one was not. Not what I expect from AT&T.