Ace Hardware is a local store that prides itself on being part of the community while offering exceptional service and quality products. Customers consistently praise the store for its cleanliness and organization. The staff is highly knowledgeable and goes above and beyond to assist with various needs. For instance, one customer received help from staff members like Shell, who guided them in finding the right light bulbs and flashlights, and Laura, who provided excellent customer service for a BBQ grill issue. Another customer shared a story about Al, who expertly fixed a wagon for a pet, charging only for the parts and providing service at no extra cost. Many shoppers express their preference for Ace Hardware over larger chain stores, highlighting the personal touch and helpfulness of the employees. Overall, Ace Hardware is recognized for its commitment to being “the Helpful Place,” making it a go-to destination for locals seeking assistance with their hardware needs.
