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February 2024 by Kendall Forward
I had to wait 4 weeks to get it picked up due to weather.
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February 2024 by Katelynn Vrobel
You all are a JOKE!! 2weeks in a row of no trach pickup. Think it's pretty sad you charge people but yet can't do your job right!!!
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February 2024 by Ashley Nelson
We did not get our trash picked up for 3 consecutive weeks. I understand weather for one week but then as it was not an issue there was still no pick up. This is unacceptable for any household and we could not get back any refund for the lack of service.
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February 2024 by Ja MacTavish
Recycle container delayed a month; regular delayed a week or more.
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February 2024 by Janice Mazei
Last week's pickup was not done for my address.
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February 2024 by Jim Schmishma
Many delays on day pickup not due to weather. Communication sub par. Rates raise significantly if you do not call each year to negotiate. My neighbor was over 800 dollars a year, never negotiated. Fair is a dollar a day for most of us, plus increase based on worker's pay, not salaries, and if if if fuel price increases. I can se 350 a year being a fair price since all neighbors use WM.
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February 2024 by Theresa Yost
This company does not care about the kind of service the drivers give. When you complain they explain how it’s entirely your fault nothing to do with poor driver; just my inability to properly put trash in hopper. I am just waiting for them to get the hopper out of my yard. I’m done with this company billshit. After 20 + years it’s come to this
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February 2024 by Matthew Waldron
Since I've had your service you have double taken payments out of my checking account and now you didn't pick up my trash this week and no explanation as to why. Very upset!!!
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January 2024 by Wendell Moore
I realize the weather plays a role in trash pickup but you have now missed my pickup two times in the last four weeks. Is there a next day pickup for weather related problems?
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January 2024 by Theresa Huff
So far, so good! Plus, service costs are significantly less than prior service with Michiana/LRS.
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January 2024 by Anna Hughes
Great place always an early pickup. The holidays seemed bit challenging but we made it through.
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January 2024 by LuAnn Osborne
Trash wasn’t picked up on Monday. The trash should have been picked up another day. I did the automated system and all it would say is that Monday trash was picked up. I called Friday and was told it wasn’t picked because of the weather. They also gave me a credit, which I thought was great! I never expected that they would give me a credit. I know the other garbage service in the area would have never done that. Thank you. I definitely recommend getting garbage service from them!
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January 2024 by justin hartwell
Awful service. Never know when or if they are going to pick up your trash. Will change pickup days without telling you. Won't pick up your trash then send you an email saying it's been rescheduled but the rescheduled date is just your next pick up day. Even trying to cancel my service has been a nightmare.
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January 2024 by susan davis
Never had any problems. They always pick up my waste with no problems and I never see any trash left behind. Thank you for all you do!
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January 2024 by Rickspecht
They get the job done well but can't seem to get there mail and cash the check very efficiently.they always seem to find it after they have received the next.
