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December 2023 by Tim Coyle
Excellent service and Awsome employees!
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September 2023 by Katy Jeffrey
The people who work here are awesome.
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July 2023 by NCTs_crusty_toes
Honestly it’s so sad seeing all these bad reviews I don’t know her name but whenever I walk in to deposit my checks she’s always there and very friendly :) Always happy when she greets me
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April 2023 by Anthony Pumphrey
If I could give 0 stars I would. One of the worst banks around. 5/3rd in general, not just this office is absolutely horrible. They all say something different, there is no real customer service. Don't do it, seriously go elsewhere for your banking needs.
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January 2023 by Lee R
They will never send ypu your card. No matter how many times you order it. Don't call because they don't plan to answer, I will bet you your next paycheck you are on hold at least 10 minutes.
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December 2022 by Hit Man
They will never send ypu your card. No matter how many times you order it. Don't call because they don't plan to answer, I will bet you your next paycheck you are on hold at least 10 minutes.
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August 2022 by Grace Withers
Their published telephone number has been disconnected! No way to reach them by phone! Very suspicious behavior. What are they hiding?
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May 2022 by Helena Pradna
Excellent service! Love this bank.
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June 2021 by Brad Johnson
Slower than pnc takes for ever for them to open the plastic shields for drive through plan on waiting 15 minutes before you get service
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April 2021 by Charity Salinas
We had the worst experience ever at Fifth Third Bank today. The customer service was horrible and I have NEVER been treated like that at any bank in my life. They were rude and unprofessional and we walked out without opening an account. We went straight to a completely different bank and were treated great by a friendly crew and opened an account with them. Fifth Third lost our business. We won’t be going to them and will never recommend them to anyone!
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December 2020 by William Roberts
Pleasant experience for purposes of notary .... free with an account
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December 2019 by Josh Cantrell
Never answer. Holidays they leave early don't answer phones in the last hour. I don't know if it's the bank or just the three rivers branch but they single handedly made it easy for me to switch banks they don't care about there jobs. Then get really upset when you call 900 times to just see when they close an the call center isn't updated to holiday hours an it just sends you to a automated thing again for account info nothing to do with what I wanted. Very very unprofessional.
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November 2019 by Shaza Mosier
excellent bank and service
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January 2019 by Janice Keene
Don't like the monthly fee that other banks do not have.
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October 2018 by Zachary Frieben
Good, but they need to make better Debit cards. I've already gone through two because the chip wore out.
