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December 2023 by Tommy Schlegel
Normally, I support local businesses. In this case, I'd suggest storing your belongings under a tarp in an inner city vacant lot. These people don't know how to talk to paying customers.A woman named Darcy was incredibly disrespectful to my wife for no reason. My wife brought all of our insurance documents and other "required" items only to be interrogated and berated. STAY AWAY!!!
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October 2023 by Glen King
Excellent service. Extremely clean and well maintained. Good security too.A good choice. Nice people too.
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August 2023 by Laurie Kosek
We were really impressed with the storage units and the level of service we received from Darcy. The entire process was seamless and Darcy is extremely kind, efficient, helpful and knowledgeable. I highly recommend Lock-it-up Self Storage on Sterns road!
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July 2023 by Stephanie Brenner
Had a unit for a year and a half, no issues. They were kind and understanding when I was a few days late, but I still paid the late fee.I was expecting a cleaning fee for leaving some things behind that I couldn't move on my own. Instead I was charged over $1000. Make sure you clean your unit top to bottom and don't leave ANYTHING behind.
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June 2023 by Stephanie Alice
Had a unit for a year and a half, no issues. They were kind and understanding when I was a few days late, but I still paid the late fee.I was expecting a cleaning fee for leaving some things behind that I couldn't move on my own. Instead I was charged over $1000. Make sure you clean your unit top to bottom and don't leave ANYTHING behind.
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January 2023 by Kyla S.
Darcy is the best... She treated me like family and helped me through the most difficult time of my life...Thank you so much Darcy you rock....Kyla Shinn
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February 2022 by Joel Schleifer
Have a storage unit
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October 2021 by Jennifer Hyatt
Darcy was very helpful and friendly. She was knowledgeable and answered all of my questions. Move in was quick and painless. Units are very nice and clean.
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May 2021 by David Kennedy
Don't like that you can only access you stuff from 7am-9pm.
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August 2020 by davevailmba
Very nice people.
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August 2020 by Katelynn Lingle
Great security measures and very helpful staff! My mother has a storage unit that we are using there. Yeah, you have to buy the lock, but I see that as a plus because you know nobody has that key ever. My mom was told it was probably going to be a temperature controlled unit, but I don't think it is.
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February 2020 by Jim White
Very friendly service.
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August 2019 by Larry Snyder
Super clean! It's $20 more than your average storage place though.
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January 2019 by Brad Schill
Not our first time using self storage unit (s) and this place is by far the best, the only thing it's lacking is a light socket in the actual unit. Best value by far, lowest price yet, got a free month, no contract, locks provided, very clean and nice, 24 hour access, seem to be new units... also, a standard size dumpster that is free to use they only ask no large, bulky or prohibited materials. Cannot say enough good things about this place.
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May 2018 by Corey Draper
Nice worker great price clean environment
