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June 2024 by KRS10LEA
I absolutely love this pharmacy. I've been coming here for years. And I feel so thankful to be able to use them over a chain name pharmacy.
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May 2024 by Mike Montgomery
I've been going here for over 22 years. Sometimes 3 to 4 times per week. I love supporting local businesses. You'd think in 22 years they would at least know your first name. Didn't get the experience I was looking for. Nothing different than the big chains just longer waits.
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May 2024 by Joseph Hill
Terrible experience. Was prescribed CPAP from UofM sleep clinic. I have a larger nose and sensitive skin. I have tried 3 different masks and have not found one that is comfortable and does not cause a rash. I have reached out to my doctor at UofM and am awaiting further assistance. In the meantime, Jen from Schmidt and Sons continues to call making accusatory statements with no understanding of the situation. Patient care is not one-size fits all, but Jen sure thinks it is. Instead of asking me what is going on, how they can help, she is obsessed with me returning my CPAP. That seems to be the only thing on her mind. Zero patient care. My sleep is still terrible and I am trying to figure out what works. I don’t need someone calling me trying to get the device back as I’m still figuring out how to best utilize it. The cost of the machine is negligible and trying to claw it back from me is ridiculous.
If you’re expecting high level patient care, I suggest you avoid this establishment.
Edit: Just spoke with the sleep clinic. They understand the issues I am having and are continuing to work with me. They have seen similar issues with patients and DME suppliers. Typically, they work with the patients specific needs for the best outcome. Don’t expect this level of care at Schmidt and Sons.
I have also spoken to the manufacturer. The 3g reporting system is not fool proof. Due to my sleeping arrangement, the power cord for my CPAP runs across a main walkway in my home. It is rarely plugged in when not in use, and does not submit data when it’s immediately unplugged after use. I suspect this is what has led to reporting issues. Instead of asking what’s going on and better understanding my situation, Jen continues to push a false narrative based off flaws in the reporting process. I worked in patient care for 10 plus years, if I spoke with the tone Jen does I would have been sent to patient interactions classes.
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March 2024 by Rod White
Great pharmacy, good people.
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January 2024 by K
I'm not against the use of marijuana, but i don't think a known user should be working in a pharmacy!!! Surprise drug tests should be a requirement!!!!
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January 2024 by Sara Bowen
For some reason this place requires you to have a script to buy a nebulizer when you can just buy one without a script off Amazon. I wouldn't recommend this place for medical supplies. Shop online.
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October 2023 by Dan Feders
Great pharmacy
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October 2023 by Amy Sweinhagen-Platt
I love this small town family owed pharmacy! I switched from a big box to a friendly face, because I want to support a small family operated business. The employees are so very kind and knowledgeable. Schmidt & Sons was able to provide flu shots and covid vaccines also!
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August 2023 by Kim Hawley
Outstanding quality service!
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August 2023 by Jennifer Morris
The Best Pharmacy with a Hometown Feeling.Everyone is very helpful and accommodating.I’m so Thankful I found them.I highly recommend this pharmacy to everyone
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May 2023 by Jolene Richardson
Love this pharmacy and the people.been with this pharmacy for over 5yrs,and wouldn't want to change ever.careing helpful prompt fast and great at what they do.Speical Thanks to Mary and her team,always work hard and together to take care of me and have no complaints they fix most problems before you even know there there..
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February 2023 by Danette W.
It's the only place nearby that I can get my insulin needles. Quick in and out.
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January 2023 by Amy Sweinhagen
I love this small town family owed pharmacy! I switched from a big box to a friendly face, because I want to support a small family operated business. The employees are so very kind and knowledgeable. Schmidt & Sons was able to provide flu shots and covid vaccines also!
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December 2022 by Michael Dahlen
Friendly employees. Are willing to assist you in what I would consider to be a timely manner. Have been using Schmidt’s as my pharmacy for several years now.
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September 2022 by Lead- Byhim
I have never been treated as rude as I was today by the two ladies working in the pharmacy. I have been a customer for years but I will never walk back through those doors. I was shaking by the time I left there. They need to get people in there that know how to talk to customers. Until they do I will be going to CVS.
