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February 2024 by David Soden
Avoid this company at all costs unless you are 100% a professional and are looking for low cost printing. They charge you $40 for every file review and DO NOT disclose they have a FREE tool that does this and a handy visual report that you can use. I had to make a total of 8 revisions - $40 * 8 is EXTRA $320 for a purchased print cost of $409. They seam to PREY on people that have little experience doing this, and do not disclose how you can self serve for FREE and avoid these EXTRA FEES. DO NOT USE THESE PEOPLE
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February 2023 by Chelsea D.
i am here writing a review because i have yet to get a reponse from anyone afteri recieved my books and had a problem with the cover. when i first used this company in 2020 they were great, now they are disgusting a horrible! ive been two days since ive written them about what i dislike. i am very unhappy about how i am being treated. if you want people who care about customer service, this is the wrong company!!!!!!!! i do not recommend them at all, please find somewhere else!!!!!!
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February 2023 by Dana DeMezza
My mom and I used Diggy Pod to self publish our first children's book we made together. Through the entire process, they have been SO helpful, kind and patient. They always pick up the phone, and spend as much time as you need to thoroughly answer any questions you may have. So glad this place exists. Also, we were 100% satisfied with the quality of the finished product. Beautiful printing. thank you, Diggy Pod.
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February 2022 by Melissa M.
This company is really awful! DO NOT USE THEM! I tried to order 600 hard back books and was having difficulty using their interface. It took over a week to have someone call me back and they got very upset when I was just asking questions. Then the owner of the company, Tim Simpson, called me and was a total j**** He even hung up on me. Very unprofessional and just the worst company ever!
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December 2021 by Mary Ann G.
Such a fabulous company; friendly and down too earth. We were happy with the process, communication, and quality of the book. They were accessible and helpful during the process of creating our first children's book. I would not hesitate to recommend DiggyPOD.
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November 2021 by Jorge Estevez
DIGGYPOD IS THE BEST! I had no idea this kind of professionalism still existed!! I HIGHLY RECOMMEND DIGGYPOD to new authors or old, and the best part, is how affordable my project turned out .Jorge Estevez
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August 2021 by Amber Abidi
This was my first time working with diggypod and I must say I am just taken aback by the amount of dedication, quality and their ability to work with the customer and keep them involved in the process. I ordered 160 books which all turned out fantastic! Not only that but they were easy to reach if I had any questions and they reached out themselves by phone to explain to me what needed to be fixed. Their templates are easy to use and the pdf checker is very user friendly. This was by far the easiest process! Thank you to the team at diggypod for making my experience one to remember!
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February 2021 by marina michaels
This is the fourth time that I am ordering from this company and all I have to say about them is that, they are excellent in everything that they do. From the moment I started the order to the final details even after the delivery. The quality they provide is top of the line. They are amazing at customer service and they provide excellent service in everything I asked them to do. Even when the delivery people bent a few books during delivery, they were immediately responsive in replacing them for me with no questions asked. I will print all my upcoming books with this company. I recommend Diggy Pod to everyone I know and I have already done that. Wishing you continued success.Marina Benjamin
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February 2021 by Nate Hatch
DiggyPOD printed several rounds of my book, and at first I was extremely pleased. But their matte finish peels. The owner sent me some replacement books but the problem continued up to a year later and was never addressed. Then one round the cover didn't come out at all like the proof, and nobody even cared to discuss it with me. I used to work in printing, and I know that a result like what I got means nobody even bothered to make sure the cover matched the proof, and they just mailed them to me like that. They are a good value and generally do an okay job, and the owner seems to be honest and earnest, but if you use them you need to stay on top of everything, don't leave any of it up to them otherwise you won't get a good product.
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June 2020 by Dorin C Matthews
I order my first book and they were professional and delivered my book on time. The quality of the book was great. I am very pleased with my book. I will be using them for my 2nd book
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May 2020 by Heather Paris
I just had the best experience ordering my books… I placed the order over the phone so I could talk to a human… Not only did the lady make it easy but she was as friendly as can be! I kinda felt like family. I can’t wait to order more!
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May 2020 by Crystal Baynard-norman
The friendly, informative staff and the top-notch quality work and services Diggy Pod provides.
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July 2019 by Allicia W
This was my first time using this service and I am very pleased. From the time you upload your documents for print to publication, it is a streamlined and efficient process. The prices are reasonable. My sales rep Nicole was so patient with me and helpful.
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April 2019 by La-Shardae Scott
Valerie was the best assistant in ensuring that our book came to life! Thank you from the Scott's
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April 2019 by Gina S
Great customer service and quick turnaround. They also have a rep assigned to your project who is available to help. They send regular updates so you always know your project status.
