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March 2024 by Briana Hebl
The two stars is because my doctor was good. Other than that, service and staff was trash. As a first time patient, I am highly dissatisfied and probably will not return. The staff explained nothing when I walked in. Just handed me stuff. They all look at you like they don’t know what is going on and that we should me what to do. Thankfully I’m not incompetent but that isn’t the point.When I went to check out, instead of someone assisting me everyone looked at me and said nothing. It wasn’t until a few minutes later they turned their faces up at each other first and then me before asking what I needed. Very very u professional and uncomfortable. I will not return. Do better.
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March 2024 by eboneenites
Dental office here has HORRIBLE service! HOURS long wait time even when waiting room is empty!
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February 2024 by Nick Clark
This place is the worst!!!!! High Turn overrate turn overrate so you never see the same doctor. I have been calling for a week trying to speak with the supervisor no one has called me back and when I call they always put me on hold. I'm currently on hold for 30 minutes at the moment now. Waiting for a supervisor. This place should only be open and allow for people who don't care about their time and don't care about their lives. It seems like they should only service People who don't care about the level of service that they get. I had an appointment at the Taylor location for 8 o'clock. 15 minutes later, there was still no doctors there. They had not even opened the door. If i'm making an appointment and i'm ten minutes late they will cancel y appointment. This place is for low life. Do not go and waste your time.
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February 2024 by Kyle Smithey
DONT RECOMMEND. Wife called to ask pediatrician a simple question was told to send the question through the patient portal. She had called them and sent the question through the portal as soon as they opened. Never heard anything back. Called back later on that day, they said they would mark the message as urgent. We are trying to find something out about our newborn child and not getting any sort of help from them! The person at the desk was no help at all with easing our minds or even being remotely helpful. The pediatricians seems to just not care. Highly disappointed with this place.
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December 2023 by Tracey LocD
I never in my 20+ years of life had such unprofessional doctors in my life . I had in appointment that they gave me got there 5mins before my appointment just to wait 30 mins and get told I have to wait 20 more minutes because the doctor is on lunch break? Like why would y’all give someone a time spot when you know for a fact they go on lunch break at that time ?? I wasted my time in gas . They don’t care I wouldn’t take my dying dog there . They will waste your time have you waiting over 40 mins without even telling you . They need to do better they ignored me when I asked why make appointments around that time ? My time is valuable as well trash place
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November 2023 by Matthew N.
Do not go here ever!. Stay away from Dr. Marcella Clark. I went here to get relief from my coughing and chest pain and she just ignored my symptoms I had. She shouldn't be practicing medicine.
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September 2023 by TheeDivineMissW (Lucky)
It’s my first time coming to the Taylor office and think it would be my last. Only good thing about this location it’s across the street from The Ponds(where I’m trying to move to) the only reason was to see the Dentist because I couldn’t get a appointment at the Inkster location. The Dental suite is small yeah I don’t like that its like a fishbowl sitting looking at everybody looking at you. The Inkster location is more spacious by the way. Kinda waited a long time even though nobody was there. Anyways I’m used to going to see Dr. Maya at the Inkster Clinic where I’d rather go. I don’t know who this male Dentist name is but he’s kinda young, didn’t come out the door and called my name kinda low, luckily I heard him. I came here for a cleaning but the way he did it was kinda harsh. It kinda hurt when he was cleaning them and everytime he went to rinse my my mouth I saw blood, never saw this when seeing my regular dentist. I hope he does not treat children because he is rough around the edges. I don’t know how experienced this guy is….and I couldn’t wait til he was finished. Not a good experience! Now my mouth is sore! Is that supposed to happen when just getting teeth cleaned? For all the surveys I be filling out everytime I go I wish I could survey this dude. Lastly when it was time to leave he didn’t even walk me back out to the exit, I had to ask him which way to go, (not cool)that coulda been helpful since I never been there before, just a very long hallway and a couple of corners. I pass on this place I would rather wait 6 months to see my Dentist before coming here again.
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September 2023 by Brad Alderman
Called to make an appointment for a vaccination for my daughter. I was told that this office can not look up my daughter's vaccination records and she would need a full physical. If they can't look up a vaccination record, how is doing a physical going to let them know what vaccinations she needs, when they said they can't get her MCIR vaccination records. I was also told that I had to pay 2 copays, 1 for the physical and 1 for the appointment, even though my insurance does not charge a copay for physicals or preventive care visits.
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July 2023 by Tracie Hunt
If i could give this 0 stars i would. The Dental office cancelled my appointment twice rescheduling months away. I won't be returning here. This is sad and pathetic the way they treat their clients.
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May 2023 by Liz Justice
Dr Dana is amazing, if you have any fear of a dentist, she is the one to go to! Also her assistant is just as amazing!
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May 2023 by Monserrat Lastre
I had to go get a physical done and wanted to talk about a few medical concerns that I had, my usual doctor is Danille Gertz(which she is WONDERFUL) but she was not treating the day I scheduled so they gave me an appointment with another doctor, let me tell you PLEASE PLEASE DO NOT GO THERE if Marcella Clark is treating. Not only she was extremely rude, she did not let me express any of my concerns and kept cutting me off. She has no people skills, I do not understand how she is treating patients, she lacks empathy and listening skills!
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April 2023 by AUBREY CIAK
Everytime I deal with Dr Clark she is rude , has zero people skills and never is helpful for anything she needs to retire
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February 2023 by Rick Calleja
The mental health department is awesome the staff are great and very helpful if it was not for this place I probably wouldn't be here because of them my life is great they even helped me to quit smoking cigarettes so yea there five stars in my book.
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November 2022 by Amanda Dowling
I've been going to the dentist for years. They've always been friendly and caring staff.
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October 2022 by Chevy Knight
The clinic is clean and organized. The staff is friendly. I have been coming here for several years. Danielle NP is excellent and listens to you concerns. Danielle wants the best for her patients. She follows up with her patients to make sure they are doing well. I am happy going here. If your looking for a place to get your health together this is the place for you. If you don’t have insurance you can speak to them about being seen without insurance. They have a program for you.
