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May 2024 by Saul Valerio
Excellent
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May 2024 by timothy johnson
Bought the iPhone 14 when it 1st came out and got a case and screen protector with it the salesman assured me the screen protector and case has a LIFETIME warranty said if either ever breaks just bring it to him and he will fix it for free of course that wasn’t the case they couldn’t help me as usual I will never come back you guys lost my business for good
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May 2024 by Marvin Lamb
Worst experience ever
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April 2024 by TheDots Brain
Service is great ?
Benjamin helped a great deal. He had good suggestions and was educated about everything in the store. Whatever question that I had he provided an accurate answer.
Thanks.?
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April 2024 by Lonnie Williams
Verizon is the best hands down
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April 2024 by Kevin Holsomback
Always good service here and informed staff.
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March 2024 by Kemi Awosika
They don't attended to people, they are going to ignore you like you don't exit ? poor customer service
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February 2024 by Zahraa Hamdane
They need to work on customer service skills. The guy who helped us today "Jeremy" had an attitude. Not going back, i'd rather call 1-800 number and wait than having to drive up there and talk to someone with an attitude for just asking questions regarding our plan.
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February 2024 by Phillip “iamlegend” Rosa
These people is slow as hell and they take forever with a customer smfh people do better... I had a terrible experience their just to pay my phone bill just terrible their smfh
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January 2024 by Tanya
I pretty much hate Verizon right now and it’s a long story but just about everyone in this store tried to help me and we’re 1000x better than Verizon’s phone customer service so shoutout to the store employees.
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January 2024 by EastsideDetroit (EastsideDetroit)
Verizon is the best hands down get on board
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January 2024 by Gene Ferguson
I had a huge issue with my replacement phone. I couldn't get it to work. Valeria at the store got it to work when no one else could. I am supremely grateful. Thank you again Valeria !!!
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December 2023 by Linda Lezotte
Got new phone, watch and internet.
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December 2023 by Olivia Cain
I wish I could give ZERO stars. This place is the absolute WORST! I was lied to by two different employees stating that my device promo would transfer with my phone. Called customer service when it didn't they stated I was misinformed but not to worry they would transfer the promo. Called back today and a different customer service person stated that I was misinformed AGAIN and that the form they submitted would do nothing. DO NOT trust them to tell you the correct information. I will be switching carriers after this absolute mess of a transaction and complete lack of knowledge on their team.
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December 2023 by Victoria Miles
Personable & pleasant staff that were quick to resolve my device issues. Thank you Jeremy!
