-
January 2024 by Stacy J.
My mail is frequently missing. I try to contact USPS but no resolution and pieces of mail continues to go missing.
-
January 2024 by Mary C.
Taylor Mi. post office offers the worst service, never know when you will receive your mail.It's 7:15p.m. on Tuesday Jan.16.2024 not a mail carrier in sight.
-
December 2023 by michael hatton
The Taylor post office is terrible I've had construction on Ecorse rd in Romulus for the whole summer,FedEx, UPS,Amazon etc have all kept my packages coming with few hiccups,but Taylor's U.S.P.S gets "F" with problem after problem,excuse after excuses for not delivering our mail and packages, either its an obstruction, bad weather, dog loose in area,etc...etc,can't get them on phone,and when you do ,they are rude and put you on hold, so long phone goes to fast busy and hangs up on you, then you can't reach anyone on phones after that.You tell them to hold your mail thinking it' will be better,it's even worse going inside ,bring your patience because you will be there for awhile.so rude and unorganized, I was able to finally get my mail but found out it wasn't all of it.so the whole process started over the next day of trying to retrieve my mail,I even downloaded the app thinking it would bring some sort of relief, app would show out for delivery but never was delivered.and when you call Taylor, and finally get someone they would go above and beyond and call driver while you're on hold and say "sir your packages are on the truck ,and will be delivered today"at end of the day,still no packages or mail..and the days you did recieve your mail and packages, it felt like you'd hit the lottery for a million dollars. But all in all Taylor post office I'd say REEKS!!! ? IN A BAD WAY,And Trust, if it was another way to bypass that Taylor office and pick my mail up from another place or have delivered from elsewhere, I would.That place is definitely in need of a management overhaul.
-
December 2023 by Raymond “Uglytothebone21” Verdoot
We Don't have the Biggest or Best Post Office here in Taylor but it's Clean, Got Friendly Employees (Most Days) Well Equipped, Lots of Parking, Hallmark Cards, Packing Supplies, Handicap Parking & Ramp. On the Down Side it's Wheel Chair Accessable to the Door Cause those Automatic Doors haven't worked since 85' I Believe.
-
December 2023 by joi oain
Very rude staff ,Terrible customer service with long waits!! The fair skin young lady with red hair needs to be fired, she is always very unpleasant with a bad attitude every time i'm in there ,which is often!!
-
November 2023 by Death I.
DO NOT USE THE SELF SERVICE, they will steal your package and then never investigate it. When you open a case and the district won't do shit either, they will just close your case and not answer the phone.Plus their prices went way up, just not worth it, go to FedEx on Eureka road. 100 million times better than this post office.
-
September 2023 by Denise Lynn
Please bring back the old mailbox out front! I cannot believe there are no other complaints. People have to get out of their cars to use that new mailbox and I have seen people trip! I guess you will wait for serious injury this winter!
-
September 2023 by Hamid Al-Rubeii
The lady in the front treated people with no respect, she is not doing her job the way suppose to be done, she has a very bad attitude, i regret I went to Taylor office it was very bad experience.
-
August 2023 by Ocean A.
Absolute garbage customer service. Called 5 times trying to find my missing package and they let it ring though every time
-
July 2023 by Donna Mohlman
This post office is amazing because it leaves open the main area to collect your mail and also drop off free label packaging or violator I'll buy a label and it's very Lit up and I'm able to go there until all night if I wanted to so it really helps for small businesses.
-
June 2023 by Taylor Mufflerman
This is the best post office ive been too! Excellent service, they work really hard to get you in and out!
-
April 2023 by Rayla E
My mailman was new (to my area at least) I kept seeing all my packages returned and the reason was "nobody at this address by that name" seeing as I've been here over 5 years it seemed off. I called and the woman was SOOO rude! Said it's not our fault! And told me i must be new (no) just hang on a minute" with the snarkiest voice. We'll once I asked to speak with the manager she said yea well shes not here! I'll leave a message for her to call you.she didnt. I called again 3 days laterand actually spoke to the MANAGER and she got on it and asked the regular mail lady if she Knew me or the address. The mail lady said yes I know her she's been there years. The manager got on the issue and called me back 2 days later, said it should be good now, if not call her back rite away! it was fixed rite away! Why the rep answering the phone was so nasty to me but it was their issue and not mine. If you have issues call. I'm glad I did! The mamager was polite.The reps need some manners that's for sure!
-
March 2023 by Lidia Hurezan
Rude and unprofessional employees! Today I had an appointment at 10:15. Arrived 10 min earlier , filled my application there. At 10 :24 a tall and old lady said she can't see me anymore because my time will be up at 10:30. At this point I had everything ready , just to turn the application in. She didn't want to accepted anymore because my time was almost up. But they just take a family in and they were late by an hour. She said to reschedule. Like really? Why is she taking a job that she hates , or is she too lazy to do the work that she is supposed to do?
-
March 2023 by Max Trouble
There is no customer service at this location. The Post Master at the Taylor Post Office told me I was waisting her time and never solved my lost package.
-
January 2023 by Jennifer S
While my mailman was very nice as they regularly delivered mails to me, the person on the phone from the customer service was by far the worst staff I've ever talked to. I had a package which wasn't able to be sent due to the absence of the receiver, so I kindly called them back to let them know I wanted to reschedule the delivery time for it. I talked with this person who were about to yell at me on the phone! Very rude and bad customer service skills. 4 stars are for my mailman only!!
