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February 2024 by Tom Neville
Horribly lazy employee. Showed up before 6pm to pick up a package. The worker literally watched me pull in and then proceeded to lock the door as I was walking up from my car, refused to help me even though it was still before closing.
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February 2024 by Charlie O'Clary
The employee seemed annoyed at my presence even though UPS called me and told me to come pick up my package because they had made a mistake. Once they decided they were going to look for my package it was a pretty quick pickup process.Why 3 stars? 1) because while less than pleasant, the person helping me actually knew what they were talking about and was the first one who could explain to me what had happened with my delivery, 2) there was no wait, and 3) the pickup process itself was simple.
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February 2024 by Laurie Lester
Always on time and very polite. They carry my orders up a flight of stairs to me. Love them!
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January 2024 by September Lorenz
UPS Customer Center, where they're only open when 80℅ of customers are at work. Not convenient at all.
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January 2024 by Michael Eckert
Now that they have their new big bucks contract. Good luck with the north line location ever being open. Seem to all be in the back taking a nap.
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January 2024 by marquita lena
This was my first time going here and the woman greeted me and was very pleasant and helpful. I was sending documents. she got me an envelope and printed my label and i went on my merry day. She definitely gave me excellent customer service.
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December 2023 by Christopher blevins
Good luck getting help if your white. Was given the wrong directions 3 times. Made me pay out of my own pocket because no one could assist me. Funny how they could go help other non white people at the machines. Me and another old white gentleman got told no. F this place
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December 2023 by Spring Rain
Quick, professional and helpful, unlike the majority of FedEx facilities I e been to, where there was a lot of attitudes and unprofessionalism. Would highly recommend this UPS FACILITY.
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December 2023 by dinkydow7
It seems that I'm forever taking Amazon packages here... Fast in and out. Friendly and helpful.
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December 2023 by Katherine Reaid
Every single thing I order from anywhere that goes through this facility has been delayed, lost or damaged. They have an incompetent staff and their customer service is just as bad, very rude. I'm seriously considering not ordering anything online just to avoid having to deal with them.
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December 2023 by Joshua Jackson
Online it says you are able to have a shipping label printed, i walked in, explained what i needed. The lady working today til 6 started asking me everything that was already on the label, i told her again that i already have a label i just need it printed, she told me she cant do that.
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November 2023 by Jawwad Rashid
Mrs. Carrie was very helpful, polite and kind. Just don’t see excellent customer service as often now a days, I appreciate you :)
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November 2023 by Raymond “Uglytothebone21” Verdoot
When it Comes to Any Deliveries I Receive or Packages I Need Shipped I Always Go with UPS on Northline Rd in Taylor Mi. They are as Good as it Gets & the People are Kind, Knowledgeable & Second to None
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November 2023 by Chris
they received my package with great professionalism.
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October 2023 by Raymond Verdoot (Uglytothebone21)
When it Comes to Any Deliveries I Receive or Packages I Need Shipped I Always Go with UPS on Northline Rd in Taylor Mi. They are as Good as it Gets & the People are Kind, Knowledgeable & Second to None
