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October 2024 by Carolyn Hartsuff
They really fixed up the store and have a lot of nice things in there now enjoyed shopping there again
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September 2024 by Linda Jaafar
I had an awful experience with Danielle in photography at southland center. I had an appointment at 11 am and I called at 10:30 and left a voice message letting them know that I was running late and the gps said that I would be there by 11:14. Danielle called us at 11:04 am and said that if I’m going to be a half hour late then we would have to reschedule. I said ok. We speed down the freeway and my husband drops me off at the front and I just grabbed my 6 month old out of the car seat and ran through the mall like a lunatic. I get to the photographer and she asked me how many outfits do I have. I told her 4 but I don’t think that we could make it through 4. And then she got rude and started shaking her head like I offended her and said “we can’t accommodate 4 outfits.” Like she didn’t hear what I just said. And then she immediately started typing in the keyboard saying that she’s going to reschedule me. I told her to forget about it and I’m not going to force her to take my baby’s photo. Someone called me the night before to confirm the amount of people and the amount of outfit changes and they said it would be fine and I said that it’s fine if we don’t use all of the outfits. And then I have Danielle trying to reschedule me when the place was empty and it looked like I was her first photo of the day. I always had a wonderful experience at Fairlane and I didn’t even have an appointment with them and people are always late especially when they have babies. I have been late to these shoots before and was never treated that way and on top of it I was apologetic and willing to not use all of the outfits that I had planned. I called Fairlane and now I’m going there. I will never try south land again.
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August 2024 by mary antal
Cashier could have a better attitude, and the shelves seemed a bit bare.
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August 2024 by Adila Malik
I liked this mall , it had reasonable prices on some brands a lot of offers and varieties of everything , I would love to go again
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June 2024 by Pamela Lewis
The store was clean and organized despite being under construction. Staff were present, professional, and helpful. This location has a good selection of big and tall items. I am usually able to find my husband's shirt size, which is not easy to do in most stores because he must have a tall.
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June 2024 by Angela Bercea
Quick service
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April 2024 by cindy noel
I went in yo have my roots done and my hair cut. The cut is great. The tooy color is not. I hoy home and I have color stains on my face, the whole back of my neck and all around my face.No putting my hair in a pony tail for awhile. Very disappointed
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March 2024 by Barb K
Store is messy. The dressing rooms upstairs are not clean. The doors have no locks or hard to lock (bent stuck). The walls have holes in them paint is peeling and mirrors are dirty. The stools are stained and dirty. You can’t use a wheelchair or a walker in these rooms. Price tags were missing from several items.
Very few registers are open and they have one person manning the counter most times. Long lines.
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February 2024 by Ginny Lynn
My hair was to the middle of my back. I told james to only cut 2 inches off the back and then layers in the front. He desecrated my hair. First he just combed it all back then started cutting from behind. I didn't know they weren't small snippets until it was too late. James has an alcohol problem and I could tell by how much his hands were shaking. I do not judge someone who hasan alcohol problem but he seems like hes completely fried from the years of abuse. After he chopped my hair from the back he proceeded to gather without parting my hair and just trimming a cascade of layers..... By this time i still wanted to trust the process. I should have gotten up and ran away at this point but I was in shock and reality didn't hit me yet. He literally destroyed my long beautiful hair. I asked for curtain bangs and he gave me selena bangs that looked like my moms mushroom haircut from the 80's. I cannot tell you how upset I am. I wanted to stay positive and I hoped another stylist would intervene and ask if i was ok but instead they all seemed to run away because its almost like they knew what was about to happen. After he was done on each side he grabbed a wad of my front bangs ( he didn't part a triangle or anything) he literally grabbed a random wad and just chopped it. Twice. I asked if it would be good to cut a certain area and he quickly grabbed it and cut it without even discussing it first.It took me 5 years to grow this hair from my shoulders to my mid back. Its destroyed. All my work all my bangs everything.The long haired picture is for reference to the before haircut.The manager invited me back to fix it but its still pretty bad? she refunded my money. (42$) she did what she could to help but im going to be feeling bad for the next couple years at the least. I will be going back next week with jackie.
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January 2024 by Jim Rutkowski
Trying to shop in the men's department is a real challenge with dress shirts scattered about. Different brands and styles mixed together. No one around to assist. No longer offer alterations on suits. With the holiday season coming up, it's about to get worse. A real shame.
On a recent trip, I noticed that the menswear department has been completely updated. Didn't have time on this visit but will return soon. Happy to see the change.
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January 2024 by ReallyShill
Nice bargains...found the perfect pair of evening shoes that I couldn't find at any other top stores or shoe store
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January 2024 by Bryan
JCPenney always has a great selection of clothing, shoes and other accessories. The home and lifestyle section is also fully stocked with everything you would ever need. They have a wide selection of jewelry, although I've never purchased any of those items. If you watch for the sales you can get some good discounts.
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January 2024 by Jody Dewing
Fave store and get 30% off with my credit card, even on sale items. Just bought tons of after Xmas needed clothes
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December 2023 by Raymond Sanchez
Ask for Jackie, she was amazing and do professional.
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December 2023 by Elice Wise
I had an excellent experience. Everyone was very nice and accommodating. Please check out Darnisha! She styled my pixie cut perfectly! She is my new stylist.
