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October 2023 by Matthew Valdez
Exceptional Service and a True BlessingI recently had the privilege of experiencing exceptional service at Sheree’s mechanic shop, and I am compelled to share my gratitude through this review. Sheree is an absolute gem in her field, and her commitment to customer service is truly unparalleled.My encounter with Sheree and her team was nothing short of miraculous. After experiencing a blown tire and additional vehicle damage, I reached out to Sheree’s shop for assistance. To my amazement, Sheree herself promptly returned my call and immediately arranged to inspect my vehicle.What sets Sheree apart is her unwavering dedication to her customers. Not only did she take the initiative to liaise with my insurance company regarding the repair costs, but she and her team also worked tirelessly to inspect and fix my vehicle within a single day. This level of efficiency and dedication is a rare find in the world of mechanics.Sheree’s kindness knows no bounds. Despite a busy day, she graciously extended her working hours by an extra 30 minutes to accommodate my schedule, as I was rushing from work. Moreover, she went above and beyond by imparting invaluable knowledge about vehicle inspections and offered tips on effectively communicating with mechanics. Her willingness to educate and empower customers is truly commendable.In conclusion, Sheree is not just a mechanic; she is a genuine sweetheart and a blessing to anyone seeking automotive assistance. I wholeheartedly recommend visiting her shop for any mechanical issues you may encounter. It’s not just a mechanic shop; it’s a place where your faith in exceptional customer service will be restored.God bless Sheree and her team for their outstanding dedication and service!
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October 2023 by Matthew V.
Exceptional Service and a True BlessingI recently had the privilege of experiencing exceptional service at Sheree's mechanic shop, and I am compelled to share my gratitude through this review. Sheree is an absolute gem in her field, and her commitment to customer service is truly unparalleled.My encounter with Sheree and her team was nothing short of miraculous. After experiencing a blown tire and additional vehicle damage, I reached out to Sheree's shop for assistance. To my amazement, Sheree herself promptly returned my call and immediately arranged to inspect my vehicle.What sets Sheree apart is her unwavering dedication to her customers. Not only did she take the initiative to liaise with my insurance company regarding the repair costs, but she and her team also worked tirelessly to inspect and fix my vehicle within a single day. This level of efficiency and dedication is a rare find in the world of mechanics.Sheree's kindness knows no bounds. Despite a busy day, she graciously extended her working hours by an extra 30 minutes to accommodate my schedule, as I was rushing from work. Moreover, she went above and beyond by imparting invaluable knowledge about vehicle inspections and offered tips on effectively communicating with mechanics. Her willingness to educate and empower customers is truly commendable.In conclusion, Sheree is not just a mechanic; she is a genuine sweetheart and a blessing to anyone seeking automotive assistance. I wholeheartedly recommend visiting her shop for any mechanical issues you may encounter. It's not just a mechanic shop; it's a place where your faith in exceptional customer service will be restored.God bless Sheree and her team for their outstanding dedication and service!
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September 2023 by Justin H
Been going to the Brake Shop for years. Sheree went above and beyond, spending hours looking for parts for my Chrysler Crossfire, looking for the best prices, joining a forum to help me save money, thoroughly explaining what needed to be done and why, offering to show me the parts that needed to be replaced. Highly recommend the Brake Shop.
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July 2023 by Erick Harris
Very Friendly, courteous and they did a great job with the repair work that I had done.
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June 2023 by Nancy Colon
Thank you Brake Shop of Taylor for all your help today and for going out of your way to help one of our participants get back on the road with your great service.Service: Brakes
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April 2023 by Heather Wyeth
Shop deserves five stars easily. Set up the appt, staff was professional, prices were reasonable. Dropped my car and brakes off and unfortunately I didn’t check the brakes and they turned out to be rusted. The staff was understanding and was more than willing to keep my car and take a spot up until I received new brakes. When the brakes were dropped off my car was done that day. The staff was always polite, respectful, and helpful.Service: Brakes
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April 2023 by Michele Maltese
I have taken many vehicles to The Brake Shop of Taylor over the past 20 years. Romelo and his team are knowledgeable, skilled and honest! Recently, they resolved a long list including a big issue with my Scion. Sheree test drove with me and wrote up the repairs and Kyle was the tech. As every visit to The Brake Shop of Taylor is excellent, these two professionals were so awesome, I had to leave this review. All of the techs are awesome (and I can now say that because each of them have worked in my vehicles). Got a car issue? Any issue … take it to them for the fix. If they don’t specialize in your car issue, they will point you in the right direction. Grateful for your expertise! Thank you.Services: Exhaust
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March 2023 by nadaa elatat
Just when you think there are no more honest mechanics out there, we’ll let me tell you that The Break Shop has one of the most honest and reliable mechanic. I took my car in for maintenance after the dealership gave me an outrageous estimate . I paid half the price and my car was done within a few days. Thank you to The Break Shop !!Service: General repairs & maintenance
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March 2023 by Rick Hassoun
Brought my car to The Brake Shop for minor maintenance, the customer service rep was very nice , she took her time and documented all my concerns. That same day they called me with an estimate that was within my budget . Overall I was extremely happy with the service and the price I paid !!Services: Tires
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March 2023 by Kasey Bazzi
If you’re looking for a place that’s HONEST and has fair prices this is the place you wanna go!! Hands down best service!! first time I left a mechanic shop not feeling ripped off.. from start to finish I would rate this place 5 stars all the way..Service: Brakes
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February 2023 by mariesa mikina
I just took my car in for back brakes ..they are very nice! .I mentioned i didn't have a way home upon drop off and they drove me home ..excellent customer service
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December 2022 by V. Williams
The dealership told me I needed brakes even though they were not making any noise. So I brought my car to The Brake Shop to see what was really going on. They checked and told me I didn't need anything. Brakes and rotors are fine. I still have 60% left on front brakes and 50% left on the rear. I am so happy. Plus I am grateful to have found and honest place to take my car. I avidly recommend this business. It is hard to find honest people these days. Shout out to Sheree the receptionist, she was so helpful and sweet. Plus she dropped me off and picked me back up while they went over the car. I don't know if they usually do that but I really appreciated it.Service: Auto brake repair
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November 2022 by Amanda C.
They took care of 1 of the problems but the "clicking/indicator" noise not. Told me to go to electrical shop. Later found out from Auto Zone it's my indicator switch/harness in the steering column. Nice folks who work there, just the owner not.
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October 2022 by Chrissi Chacon
I highly recommend The Brake Shop for all your auto needs! GREAT service- GREAT prices- GREAT people!!Prior to having them service my SUV, I'd only gone to the dealerships. Never had someone taken time to explain the issues clearly and answer each question I had. I'm SO HAPPY with them ... I can't wait for something else to go wrong! Joking, of course, but I will return for future needs.
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October 2022 by F Humans
I highly recommend The Brake Shop for all your auto needs! GREAT service- GREAT prices- GREAT people!!Prior to having them service my SUV, I'd only gone to the dealerships. Never had someone taken time to explain the issues clearly and answer each question I had. I'm SO HAPPY with them ... I can't wait for something else to go wrong! Joking, of course, but I will return for future needs.
