-
November 2023 by taiseer shohatee
John harness is the best salesman I ever deal with!! He went above and beyond for me to find a new car to lease, finance everything. Answered all my question at all time with a positive attitude. I’m so satisfied with his service. 5 stars is not enough for what he did for me.
-
November 2023 by Tammy Murray
Had my car serviced here and will be returning! Brad Bondy my advisor did a great job keeping me informed along the way! Was very professional and respectful. Will recommend Brad Bondy and this dealership to all my friends and family. ?
-
November 2023 by Curt Smif
I took my 2023 Ram to Fox motors for a recall and had to leave it there due to some other issues. Zach was my tech and was extremely helpful during the whole process, he called to check in and let me know the status and provided updates for me almost daily as they neared completion. He even offered a courtesy pickup for me when my vehicle was done being serviced. Great experience at Fox Motors.The only thing I will say is that they need to provide loaner vehicles for service greater than 1 week.
-
November 2023 by Sheila Roberts
My car needed a new engine because of flood waters. Jesse took amazing care of me from day one when I called the dealership about having my car towed there to be fixed. Jesse helped me get a brand new engine in my car through the insurance company. Jesse is amazing with communication, returning calls promptly and is top notch with everything he does to please a customer. He is the best Service Writer by far that I have ever dealt with over the years.
-
November 2023 by Zeina El Dirani
Bilal and Anwar were extremely helpful and inviting when I first came in. Bilal is the best sales rep, he was very clear, honest, and helpful during the entire lease process for my second vehicle through him. Times like this make it very tough to get a vehicle you like but it was a smooth and very easy process. Bilal knows what hes doing. I appreciate all of the hard work they do to make their customers feel welcome. I seriously recommend the people here, over the past few months I have been to other dealerships that did not seem eager to help, and even some that tried to pressure me into a car I didn't want, but with Bilal, he was nothing but honest, thoughtful, and was able to answer any questions I had. Super happy with my lease. I recommend this business, they really go the extra mile in ensuring that everything is taken care of. Thank you for all of the hard work Bilal. Go see him!!
-
October 2023 by simone mack
I came in upset about issues with my Van. Jessie was very professional at addressing my issues. He looked up my warranty and made me feel confident in the service that he would provide. Jessie thank you for your professionalism. It was well appreciated. Looking forward to having my van back in business shortly.
-
October 2023 by Sandy Marcotte
I recently leased a new vehicle from Fox CDJR of Taylor. Mark Gregor was my Salesman. I cannot say enough good things about him and this transaction. Mark and his staff were very helpful, knowledgeable, understanding, and patient in fulfilling my desires and needs. Everyone there made me feel very confident with my purchase. It was a real pleasure doing business with them and I definitely look forward to being a returning customer.⭐️⭐️⭐️⭐️⭐️GREAT DEALERSHIP TO DO BUSINESS WITH! ⭐️⭐️⭐️⭐️⭐️
-
September 2023 by Emily Mullinax
Just purchased a car from here today, Everything went super smoothly, Winston helped us out, he was super knowledgeable, answered all questions big and small. And did everything to accommodate our needs. It was nice. He made the process run smoothly! Come check this place out!
-
September 2023 by John Porter
When entering dealership we were greeted by Winston and he asked if he could help us. We were just looking but ended up getting a equinox that was in good shape. His due dilensis to detail and his helpful hard work got our price and loan settled thanks!!
-
September 2023 by Bill Parker
Great service. Went in to order a trim part for my van. I ordered one a couple of years ago, but this time, it was 3 times the cost. I went home and found it online at a substantially lesser price. So I hurried back to cancel the order. Only about 30 minutes later. I was fortunate that the order had nod gone through, or it would have cost a 25 percent restocking fee. BE SURE TO CHECK ON LINE FIRST.
-
September 2023 by Mark Gregor
I wanted to thank the staff that assisted and worked on my 2007 Jeep Liberty. Very happy with the staff, timing to complete and overall service. Big thanks to Joe Ease, Anthony Phillips, Abbas Ahmed, Leo Marcos and Samantha Steward.
-
September 2023 by Terrell Merck
My vehicle was brought in for service on 6/27 after being rear ended on the freeway in a traffic jam. There was damage to my rear fascia, liftgate, exhaust, quarter panel and a slight bend to the frame. I understand that quality work takes time, but I don’t know about 2 months. I did not get my car back until 8/29/23. The issue that I had was the lack of transparency while my vehicle was being repaired. I was given multiple different dates of when my vehicle would be completed. I was initially told my vehicle could be ready by 8/18. When I called, I was told that more time was needed and it should be ready by 8/23/23. When I called for an update on 8/23, I was told 8/25. On 8/25 I decided to go check on my car to see if it was close to being completed. It was missing parts and I was told that it would be ready by 8/29. Each time I communicated with the body shop, I was told that I would be contacted with updates but it NEVER happened! This led me to have to pay out of pocket for my rental car for 36 days after the first 30 days of coverage from my insurance. There were no loaner cars available within those 36 additional days I had to wait. Upon receiving my car on 8/29, the work looked good but my liftgate light doesn’t work so now I have to find time during the work week to take it back and run the risk of being without a vehicle for God knows how long. I’m an engineer for Chrysler and I hate to leave a bad review but I was inconvenienced several times. If any of my union brothers or sisters want service on your vehicle here, know that you might be given false information on the time you’ll have you vehicle back.
-
August 2023 by Jan Sawyer-Hermes
Shout out to Service Advisor Brad Bondy. My 2021 Compass needed a headlight replaced. Not such an easy task as it requires the front end to be disassembled! I brought the vehicle in for an oil change which turned into a much longer appointment. Brad was able to explain the process and the challenges they encountered. He arranged for my ride home and kept me up to date with the ordered part. Happy to say I now have working headlights!Thank you Brad for your calm demeanor and professionalism throughout the process. See you for the next oil change!
-
August 2023 by Michael P.
if I could give them a negative star I would. They are so unprofessional they're a car dealership that can't afford to pay someone to answer the phone. I got a brand new truck from them a couple of years ago and whenever I need to bring it in I'm calling for hours to get ahold of anybody and it always takes way longer than normal to get my truck back from normal checkups
-
August 2023 by Zeinab Cherri
If you need a car with a good deal please do your self a favor and gi to Anwar. I can’t thank him enough, he promised me that I’m gonna get a deal no one else will get me and he kept his word. Every dealer I went to quoted me with ridiculous prices, Anwar was the only one who was able to get me the limited X grand Cherokee with a great price. The only person I trust is Anwar, I can’t thank you enough you truly are an amazing person.
