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November 2023 by Stephano gambino
This Dealer will sell vehicles out from under you and hurt your credit in the process. My wife an I went into the dealership to buy a 64000 mile 2014 ford focus, we were told Friday, that since the banks were closed the car would be put on hold for us. Today I get a text saying the car was sold on Friday even though we both were assured it was on hold by Andrew and his Managers Mike who run my credit.UPDATE TO REVIEWTHE dealership got back to me, some how they had the cars previous buyer fall through. I got a sales person named Brandon who took good car of me and even honored my trade in. Then for finances I was taken to the person named Cindy who gets the loans for the vehicles and was got me an interest rate of 7 percent. Which is hard to get in today's used car market. All together the service I recieved was exceptional. I would advise this deal to anyone who wants a fair deal.
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November 2023 by John Denton
When I went there to get my oil changed and a vehicle that I just purchased from them the guy told me it would be an hour....4 and 1/2 hours later and while watching through the window while the service texts were on their phone goofing off I was still waiting.I would not recommend getting your vehicle serviced here.
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November 2023 by Bilqis Amatul-Musawwir
Wonderful experience at Taylor Ford every time. Love Matt Siskoff, he’s the best. Matt will always make sure we get the best deal and service!!!
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October 2023 by Carla Coleman
I recently bought a brand new vehicle from Taylor Ford and I literally have no complaints. Everything went smoothly and relatively fast. I’m very happy with my purchase will definitely be a return customer. Special thanks to sales associates Aaron P. , He made sure that I was happy with my purchase.
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October 2023 by Dave Curtis
Can't say enough good things about Taylor Ford! Frankie Tucci our sales agent was awesome, the deal he cut us was awesome and the financing offered was even better!! This dealership is seriously professional and customer centric!! Thanks again. Dave and Barb
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October 2023 by Danielle Arlene
I had a great experience working with Andrew Louttit. He definitely is good at what he does and makes sure to treat you like you are his most important client. The process was smooth, easy and exactly what I expected. Andrew will work with you to ensure you are happy with your vehicle, price and experience at the dealership. Thank you for everything and always posing jokes and smiles!
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October 2023 by Kimber L.
10 YEARS leasing with this place. They only get worse!!! Glad to be breaking free. Good luck selling your soul to be a returned customer
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September 2023 by Re Re
So far my daughter and I are very pleased with the car we purchased. It was a toss up between Taylor Ford, North Brothers and Crest Ford. What made me decide Taylor Ford was because of our car salesman Josh Hoglin. He did not rush us at all even though I know in order for them to get commission you have to get a sale. He answered every question I had most times I kept asking him the same questions to get a clear understanding especially about the warranties. But he was calm, well educated and extremely nice. They had a better selection of cars too. My daughter was anxious to get her first car she didn't really care about which dealership, but as you get older you realize how you are treated says everything about a person or a business That's why I chose Taylor Ford.
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September 2023 by Rhonda Thanasas
Taylor Ford, with direct mentions to Josh and Todd, did an excellent job. Josh was kind, patient and got my in direct contact with Todd, who excelled at providing the customer focus and service Ford Motor Company left lacking. Todd went above and beyond normal expectations. He rose above Ford Motor Company’s lack of commitment to its product. Todd and Josh provided superior service! Thank you!
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September 2023 by Chris Lilley
Vehicle in for two months for warranty service on rear main engine seal which required pulling the motor. I get it back finally and the engine has a misfire now. I'm being told it's gonna be my coil and that we're liable for the coil even tho the coil was fine when the motor was pulled if I get an engine misfire during engine removal that it's my cost to eat and not their problem. Cmon ford what a joke this is. And instead of prioritizing bringing it back for immediate service I'm being told weeks until they can service me if I do bring it. Even tho warranty returns take precedent and I had to wait months for my job for that exact same reason when it's my vehicle I'm getting back burnered and pushed aside. If you don't have to absolutely take your vehicle here for some warranty related thing avoid it. Even then you may still be better off just paying for the work since my van being out for months cost me thousands.
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September 2023 by Damian Zdanowski
Just wanted to say if your looking for a salesman who goes above and beyond to earn your business. I suggest if your looking for a new car look no further then Andrew Zerke. He's a outstanding young man who literally earned my business. He was great though out my experience 3 yrs ago and to this day still takes my calls text etc to make sure my questions get answers.
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August 2023 by Lea Pare
We had a wonderful experience at Taylor Ford, Chris and Perry were great!I couldn’t have been happier with the customer service Chris provided. He truly cares about his clients. We will be returning to Chris for our next car!
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August 2023 by Julie Zonca
This is my second lease and Aaron has been amazing!! Always finds the car I want and shows that he really cares about his customers! I will never go to any other Ford dealership! All staff from service, finance and phone operators have been very friendly and professional!
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August 2023 by Brandy Barron
Dan Kontour is the best salesman! Taylor Ford is a great place to go for a new or used vehicle. They have a huge inventory to choose from! Perry from the finance department was very easy and fast to deal with! Thank you Taylor Ford! I send all my friends and family to you! Just ask Dan, he gets all of their business too!
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August 2023 by J C
Taylor Fords service department has always been impeccable when I visit, this is why I return. Had a recall on 2016 Fusion and wanted to thank Jay for repairing and returning the Fusion quicker than anticipated. Thank you Jay and to all who helped with my vehicle.
