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March 2024 by Lora Boone
The young people running this place are not service oriented...they wanted you to load the APP and take the order from there.We walked out as she didn't want to give us a refill discount in our Starbucks sip cups.
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March 2024 by N. German
If I could, this Starbucks would not receive any stars. They are closed at times when they should be open. Today was the worst customer service at the drive through. The person with the pink dye in her hair and tattoos going up her arm was horrible. She should be making the drinks instead of serving guest with her negative disposition. I highly encourage training for her. Stay clear.
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March 2024 by Ernest Hardison
Nice relaxing
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March 2024 by Norma Galien
Always something bad happens with orders, staff, etc..... AVOID THIS PLACE!!!!!!!!
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March 2024 by Paige Railey
This place was great. They are quick and the workers seemed
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March 2024 by Shanoon Layem
THIS IS THE 5TH TIME AT THIS LOCATION AND IS The worst starbucks i have ever been, if you dont like your job GO LOOK FOR SOMETHING ELSE!!!! BAD ATTITUDE, WRONG ORDER; MANAGER IS TERRIBLE.
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March 2024 by Rossy G
Been getting my Bogo Offer the past week through drive through or in person, at ann arbor, Ypsilanti, ford road, canton, I live in taylor so i decide to go to his location and get my coffee, i mention the BOGO OFFER and she said i had it to mention before ordering, so i said cancel the order and then scan my code; she GETS MAD AND LEAVE THE COUNTER TO CLEAN A TABLE, when she back, she scan my phone and she said my bogo IS NOT AVAILABLE, i insist is an offer i been getting with no problem and is over on 03/03/24 TODAY IS 03/02/24. SHE SAID SHES THE MANAGER AND SHE SEE NO OFFER AVAILABLE AT HER STORE, SHE PREFER TO CANCEL MY ORDER INSTEAF OF VALID MY BOGO OFFER JUST FOR ME. NEVER COMING BACK TO HIS HORRIBLE PLACE WITH SUCH AN ENTITLED MANAGER.
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February 2024 by Ashley Johnson
My order has been wrong the two times I’ve ordered here ? the ingredients are on the label so not sure how you can ignore it. It’s wayy too noisy to work or study. Prices are high and rewards are slow to build. The Dunkin near by is cheaper and building rewards is easier. Two stars only because they’re nice.
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February 2024 by Kris Cain
Went through one just recently, and none of the sandwiches were available except cheese. They forgot to put ice in my ice mocha. And I couldn't even get a receipt, I guess, because it wasn't printing that day. Was really hungry and wanted some meat, but all I could buy since they said they hadn't had any of their meat sandwiches for a few days actually was a thin cheese sandwich for way too much money. Wasn't impressed.
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February 2024 by arthur sandt
Good hospitality
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January 2024 by Water Malone
The new store manager has the self control of a 5 year old. I know for a fact she’s going against starbucks policies and guidelines, just by acting the way she does. It’s actually kind of terrifying.
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January 2024 by Michael Giamanco
Wife loves this place. Happy wife, happy life. Nuff
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December 2023 by D'Erika Taylor
The store manager has made everything worse with this store! She has a poor attitude towards customers, does not give a carp about her employees nor their outside lives and she doesn’t care about accountability, accuracy or integrity. She has made this store what she is and this is a horrible person to be a boss or store manager! Who hired the lady? That store manager didn’t care about replacing my order and it took over an hour for her to do it! I asked her politely if it was ready and she quoted “it will be ready when I get to it and when I said it is ready!” I didn’t know if she was the store manager until I asked for a manager and she said loudly “I am the store manager!” She makes other employees copy her energy and makes the store look bad as a whole . Granted there are a couple that were generous enough to take care of their customers politely but she is a poor person! I will never go when she is there!
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December 2023 by Meliss
Very clean store with friendly staff. My drink was on point! This will be my new location from here on out. Manager greeted us and was very nice!
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December 2023 by kayla usher
I’m gonna go ahead and update and say that I gave the location another chance today this morning and it was a wonderful experience. That’s why they get more stars only. Seems to me like the afternoon shift is the problem 100% I think they need more training on how to handle customers better because every time I happen to stop in the afternoon time I have an issue with my order being wrong or someone being rude as hell to me for no reason. It’s not like they even deal with me much face to face anyway as I always place an online order so the attitude is 100-% uncalled for. Thank you MORNING SHIFT!!! You guys are the only good thing about this place. ❤️Ordered my mobile order at 5:09 and didn’t leave until 5:30 because I get my danish and nobody makes my drink until after everyone else’s and the girl with dark hair visibly where I saw her rolled her eyes and sighed right in front of me so that was nice then she starts it and just walks away and nobody finishes it until all the orders are done and might I add she was just standing over in the drive thru not doing anything until another lady asks me what I’m waiting for. The drink is terrible my danish is cold and I just wasted my time and money.
