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October 2024 by Bee Bee Simmer
Sylvia is such a sweet woman . Very kind and thoughtful .
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October 2024 by Gaf1020 Heimberger
Sylvia. Excellent person Very helpful and nice.
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October 2024 by Bruiser Gaymon
Very personal and nice
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October 2024 by Michelle Williams
Staff was great very helpful
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October 2024 by Stefanie Miracle
I called to inquire prices and Sylvia was very helpful and pleasant.
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October 2024 by Outsapparel
Very helpful and informational i would not store my things anywhere else thanks for the help
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October 2024 by B
Excellent service, friendly staff, clean facility, would recommend.
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October 2024 by TrappedDownRiver
Outstanding all around Service
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October 2024 by Sada Lejeune
Istorage is a very awesome place I have been with them for over four years all my things are still well no leaks everyone is so helpful and so sweet if your looking for extra space this is a very good place...happy costumer?
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September 2024 by Herminio Laquindanum
I like my unit a lot. Ms Sylvia is the nicest manager l ever dealt with. There was also another lady l spoke with but l didn’t get her name, another nice lady. I used to rent a cheaper unit in Allen Park but the manager was as friendly as diarrhea so l moved out. Keep up the good work.
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September 2024 by Michael Kepes
This is a very nice and clean facility, and the property manager is very kind and helpful. The only reason for the 4/5 star is due to the fact that before I even got the chance to pay my second month, I already received a notice that rent was being raised, and I am really hoping this isn’t going to be a constant trend
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September 2024 by Jeff Proctor
They were once the lowest price storage i could find… but lesson learned, when you have the cheapest storage in town you don’t expect much… literally 4 month in, rent was raised @$20/month, 4 months after that, rates went up like $12/mo, take my renters policy in because I didn’t know it covered off site storage facilities, and they took the forced insurance off my unit, 2 months later rates increased more than double the insurance rate they took off… so now when I find rodent droppings inside my storage unit they office is closed and no one returns my phone calls, if the mailbox isn’t full… my honest opinion is you get what you pay for, until the rate hikes, then your better off somewhere else.
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August 2024 by J B
units aren't properly secured, the management is hard to contact, and when you finally try to get your stuff out it's a hassle to just be done with this place. no.
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August 2024 by emily Barbee
The access door to our unit has been broken for months. We have made numerous complaints and have been met with no solutions, just excuses and extended repair dates. We are moving and need to be able to access our appliances on the side of the broken door and were told if we can’t come during business hours then they cannot help us (“help” meaning they have an employee dead lift the door while we remove items). We have asked to be refunded and to escalate the issue with a manager and we have not received any communication. Istorage does not value their customers and I would not recommend this business to anyone.
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August 2024 by Audrey Barbee
If I can leave 0 stars I would. Door has been broken for months and no one expect Sylvia will speak to us. They still charge my card tho every month. I have called , my partner has called , we are always told someone higher up has to reach out and no one ever does. This is insane . Customer service is the worst . How does this even happen?
