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April 2024 by Sheridynn Frazier
This was the worst experience I’ve ever had with any type of customer service!! This place either needs to be shutdown or they need new employees all together! I went to go pick up my order and the doors were closed. I even went to the door and told them I have a pick up and I'm on lunch but they still told me to get in the crazy long line! I waited in line for 30 minutes already being late to work! Finally got out of line and asked the customer at the window could they let them know I have a pickup then the employees turned the window to where we can't see them and then turned all the lights off to the building while people were still in line! This was horrible and advise everyone to never go there ever!
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March 2024 by Adrian Funchess Jr
They close the doors to the store 30 plus minutes before closing time!
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March 2024 by pam stribrny
This is the worst chicken place ever. I went through the drive thru and placed my order. I wanted mashed potatoes they gave me fries and I ordered an apple pie and didn’t get it. I went in to complain and the line was so long I walked back out. Slow as ever. I will not be back.
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March 2024 by CJ jackson
Terrible customer service, no working phone number, always long waits.
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March 2024 by Skidout
Worst Popeyes Ever! Would not trust the food coming out of this building. There's far better options less than a mile each way on Telegraph. Would never waste my time with this place again.
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March 2024 by juan uribe
They for some reason close the store at 3:20pm to 4:00pm even when already did my order to pick up at 3:30pm… unbelievable!!!
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March 2024 by Tamara Cruder
Ordered my food online for pick up , online it says it closed at 11pm. I arrived at the store around 9:30pm.. I waited in line for almost 40 mins… when I get to the speaker no one said nothing. So I pulled up and waited till I got to the window, once I got to the window the guy immediately said “ we closed we ain’t got no more food” I tried to tell him I placed my ordered online and already paid he continue to cut me off and said “ get a refund” no apology no nothing… I’m 6 months pregnant and I already didn’t want to get out the bed to get dinner but I haven’t ate all day and needed to eat and this is what we wanted.. I would never come here again. This place really needs help
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March 2024 by nicole jackymack
Unfortunately, I feel that when we walked in, it may have been at the worst possible moment. The kitchen was a mess. There were employees who touched their hair and ears and then would go grab containers to start to put food in them. Some employees were not in uniform. Also saw chicken handler walk over to where the cooked chicken was point at the it with his raw gloves on. So we just left with no confrontation, no side comments, and went to a different place for dinner. Was more worried about getting food poisoning.
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March 2024 by Girl friday
Please keep in mind that I love Popeyes chicken. However, the service is horrible. It takes too long to get your order. The line is always long and unreasonable and there needs to be a shift or change in the management and staffing ! The customer service is hideous!!!0
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March 2024 by keodir jnb
Would give zero stars if possible. I waited over an hour to pick up two Doordash orders, the lobby is never open so the two boys “working” inside (they were playing catch with what looked like a paper ball) told me to go through the drive through line through the window. The workers are so unbelievably rude and made both orders wrong, the two people I delivered to contacted me to let me know that with the hour wait, they still couldn’t manage to get the order right. This place has no number either to call and speak to someone, maybe that’s a good thing as I don’t have any desire to communicate with as rude of people. This place needs to be inspected by corporate and shut down!!
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March 2024 by Tamara Johnson
This Popeyes is trash. They are always out of food and/or closing early for no reason.
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March 2024 by Wayne Ten II
If you ever think about going to the location on Telegraph, change your mind. I spent 82 minutes in line in the evening on a weekday. I would have turned away much sooner like everyone else was doing, but I was just curious as to how long they would really take. This is by far one of the worst fast food establishments I have ever experienced. And it's consistently bad. Like, for years the line takes forever. Terrible management, and horrible employees. Stay FARRRRR away from this location
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March 2024 by Thayeranzel Anderson
Service is horrible slow nothing done or
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March 2024 by T Love (Ms. Love)
Ordered online and had to wait an hour in drive-thru when I requested pickup. The pick-up is not a realistic option.
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March 2024 by Vanessa Shelton
Lazy workers who take a whole hour to move one car up. They won't open their doors like it's still covid lock down, so delivery drivers can just pick up an order without waiting in long lines. Had to cancel due to excessive waiting almost an hour ?
