-
November 2023 by Donna C
Very helpful and friendly. Never had a bad experience there.
-
April 2023 by Zay Crescendo
Sam at the Metro PCS store at 22531 Ecorse Road, Taylor, MI, has helped me twice and has given me excellent customer service both times. Finding store owners who actually care about customers really matters.
-
March 2023 by Jeff McIntosh
Very rude customer service over the phone the guy wants to do as little as possible to help you
-
October 2022 by Matthew Demery
Went in to pay my bill. Clerk said it was $35. I left and paid $30 via the app. Also couldn't return a $110 modem without literally everything that came with it. Whatever. There's other locations that would serve my needs more suitably
-
November 2021 by Megan F
Awful customer service , very rude especially over the phone ! You ask a simple question and instead of just answering it like a normal person they argue for no reason…. I don’t even understand
-
September 2021 by Lindsay Rodorigo
This store is full of scammers who just take your money. I've never been unhappy with a metro store but this place is fraudulent. I will never go back to any metro stores after shopping for a phone here, the experience here has made me want to switch companies all together. Don't shop here.
-
May 2021 by Lady Ironhead
This is the only non corporate independently owned Metro store that I trust and will do my business with! The guy that works in here is named Sam, and he will answer you truthfully about the phones not forcing you to go with a cheap POS metro brand phone just for the commission. He answers questions about other phones honestly and will give you comparisons so that you can make an educated choice for yourself and the best phone for you and your lifestyle.Other metro stores I have been to have done nothing but try to scam me out of my hard earned money! One store even scammed my young son outta his Christmas AND birthday money that he saved just for his own iPhone!
-
May 2021 by Knaudia
The guy who worked the was very rude to me. never going there again
-
April 2021 by Autumn Murray
Every time I come to Metro PCS in Ecorse Rd. in Taylor, whether it's buying a phone or paying the bill, I am greeted as soon as I walk in and get fast and friendly service. They could do something about the phone service going in and out though. I'm missing some important phone calls because of it.
-
February 2021 by Susan Blake
Sam is the best! Always takes care of me. Won't go anywhere else! Love these guys ??
-
September 2020 by Michael Evans
Sam is the best. So knowledgeable and he's the nicest person.
-
September 2020 by Martin Rigo
great staff and very clean
-
June 2020 by Milton Jones
Sam is very nice and smart. he took the time to set up everything in my new phone
-
February 2020 by Teresa Memnhart
All I can just say is WOW. What an AMAZING experience. Sam helped me switch all my information into my new phone, which by the way I LOVE, and just made my life really easy. Love this store and my new phone. Would recommend to everyone I know
-
November 2019 by Tammy Williams
Sam and Shawn were very Smart, Nice, Knowledgeable and very kind. Wasn't sure if i should switch to Boost or Metro from Sprint. I am SO GLAD i came to metro and this particular store. I went to another metro and they didn't have any phones in stock, came here got 4 FREE phones and had no issue transferring my information to them!
