Liberty Tax provides a positive and efficient tax preparation experience for its customers. The staff, including Shawnise Johnson, Anisa, Donna, and Jennifer Brown, are described as friendly, helpful, and professional, making customers feel at ease and well-served. The process is reported to be quick and straightforward, with fees that are less than expected. Customers appreciate the personal touch and attention to detail, feeling like they are part of a family. Overall, Liberty Tax is highly recommended for its excellent customer service and effective tax preparation services.
I had a great experience at Liberty Tax. The two ladies who helped me were wonderful. I came in late after work and Shawnise Johnson and another lady (I didn't catch her name) had me in and out in about 20 mins.
April 2025
First time customer. Had an appointment with Donna at the Taylor office. She was so friendly & helpful. Knocked out my taxes so quick! Will definitely go back next year.
April 2025
The professionalism mixed with the personal touch makes you feel like family! We all wish we had a family member that does taxes and now we do!! Love Liberty Tax ♥️
