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October 2023 by LANEE HOWARD
The Staff Was Awesome!!
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February 2023 by Richelle Bellew
Absolutely the worst service experience today! 2 girls, seen me and one went in the back never came out. The other never gave eye contact, my son asked for a shoe she seemed dis interested or bothered...brought wrong sizes, she had to go back...no effort what so ever. Almost like I wasn't wanted there. Do they not get commission anymore? Went to Frontline, great service and bought a pair of Nike for my boy. Lost my service Footlocker.
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December 2022 by Jodi Johnson
Why every time I go in here..these females have a dam attitude....I hate this footlocker.. they never have anything in stock...Fairlane is way better and the females don't always have an attitude ?\\u200d♀️
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May 2022 by Vee Brown
Horrible customer service. Returning the shoes I purchased today because the service was so bad. I will be contacting corporate as well. I’ll be giving a poor rating on the survey.
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February 2022 by destiny Dozier
I was literally just there, and I asked nicely if we could return some shoes & Moe specifically said I couldn’t because I didn’t have the box, so yes since I’m younger I called my father and told him that I couldn’t return. so he called to tell them that we did just get those blah blah blah. she PROCCEED to tell my father to shut up and it’s not his buisness. blows my mind that footlocker has someone like that working for them. & Moe if your reading this you don’t deserve a customer service job whatso ever.
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February 2022 by Rachel Dozier
Management rude no customer service skills what so ever.
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October 2021 by Pickle Ball
Went into the store looking for real Tennis court shoes. After entering the store... the terrible music is the first thing you're greeted with. Then the staff looks at you like you're invading their space. No "Hello", "Hi".. "How can I help you".. "What brings you in today".. no greeting at all for 15 minutes I was in the store. Staff seems to be there to collect a paycheck.. and hang out with their friends. Well.. can't expect much when you hire kids.. as this is the up and coming generation. If you're looking to buy shoes from this location.. you're better off wearing socks.
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September 2021 by Aitana
I was greeted by Jakob kindly, and he helped me pick out the perfect present for my twin brother. He was super patient while I was calling my grouchy brother to ask him his shoe size. I low key looked at Jakob’s feet for reference and it turns out that they were the same size ?. Thank you very much you made the anxieties of getting presents for boys easier.
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August 2021 by Arnoldhey
Just got some new kicks today, Karina was so nice and helpful finding my shoe size. 10/10 would go again ???
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March 2021 by Joshua Nichols
Rude service... a hello goes a long way
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March 2021 by Sam Ali
I always shop here, very good customer service
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December 2020 by Mia Fields
I was greeted by Jakob kindly, and he helped me pick out the perfect present for my twin brother. He was super patient while I was calling my grouchy brother to ask him his shoe size. I low key looked at Jakob’s feet for reference and it turns out that they were the same size ?. Thank you very much you made the anxieties of getting presents for boys easier.
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September 2020 by Tiffany M,D.
I love most shoes stores ???♀️
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June 2020 by Terri Ladner
A very long line to get in the store.
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March 2020 by Tiffanie Osley
I had a simple question, and who I assume was the store manager was loud and rude for no reason. Every one was just standing around, if they weren't at the register. No one helped. Never again. The Kids Foot Locker, Champs here is better
