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March 2024 by Jennifer Jones
I dropped off an express package at 3:20pm with receiptThey forgot to put it on the truck. My package was late getting to its destination. Go to Dearborn location instead.
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February 2024 by Benjamin Fountain
Brianna was very helpful .
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February 2024 by Noor Saba
Great customer service, however the printed copy i got was bad, overpriced for fax and print
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January 2024 by T V
Sharee was very helpful and friendly. Always a good experience here
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December 2023 by Aniston Garage
Incredibly helpful and patient with this novice; excellent customer experience. Thank you. Task was a success.
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October 2023 by C M
Incredibly helpful and patient with this novice; excellent customer experience. Thank you! Task was a success!!
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August 2023 by E Adams
They are not helpful, the girls all stand in back and just talk with each other. One employee showed any concern for the customer and that was Sheree, the rest were not worth whatever they are getting paid.
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July 2023 by Darrell Roby
Absolutely awful. Customer service is piss poor and the experience picking up my package was awful. Why I had to pick it up was a mystery because I was home all day and didn’t hear a door knock or door bell. At the end of it all, the btihc at the front desk had a bad attitude and had the audacity to tell me how to order packages!!! I can’t avoid using fed ex, but if I EVER get the opportunity to go with anyone else, I will most certainly do that.
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July 2023 by Edwin Lazdinsh
Staff was super helpful in getting our return shipped out.
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June 2023 by Gary Whitman
Never again. I have to make my own copies? Of Photos? On regular paper? And be charged, not kidding, 7 times the cost a local printer . And on quality paper.
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March 2023 by Wendy Sherrill
Excellent and reliable service. Have used this office to print display banners many times - consistently deliver high quality products and responsive service!
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March 2023 by Maggie Williams
Quick and friendly service. The staff is very helpful. I had a vendor return, but no printer at home for the shipping label. Pallas got me straightened out and all set within minutes, at no extra charge to print the label for me. This location is a bit out of the way for me, but the staff was so nice I’ll come here from now on.
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January 2023 by Amazing A
Last Straw..PreferentialTreatment...Waited today for a very simple service...adding money on a FedEx card...Ignored by so called management and team..all while they served Everyone else before and after me...All others...It was sad, shameful,deliberate, intentional and purposeful to send a silent but loud message..trivial and childish...Power tripping...True Power is in helping others...they haven't learned that lesson yet...Services no longer needed...Save yourself some time...Go Elsewhere...I understand their 3.3 rating now...only thing... it should be lower!!True Rating-0
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December 2022 by William H.
I have had FedEx lose several packages of mine and they will not warranty them they don't tell you anything they cannot track a lost product this is the most terrible company I've ever seen in my life I can't believe they're still in business I highly recommend not sending anything through these clones they will screw your product up and lose it terrible terrible company ship through anyone else
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December 2022 by Elsie Webster
I needed assistance sending a somewhat large fax to the Department of Veterans Affairs. Because I was there so long, the manager decided to pay for the fax through FedEx. The staff were all extremely friendly and seemed to enjoy working there too. I would recommend anyone to go. A great environment to be in.