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November 2023 by Raymond “Uglytothebone21” Verdoot
They were kind & knowledgeable but after Leaving Apple I was Looking for a Certain Phone ,they Didn't have the model I wanted & they want U to Purchase 3,6,9 & 12 Months in Advance at a Good Discount Mind U
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September 2023 by Olawunmi Olayinka
Akilah and Maria are the best customer service personnels ever. They were very helpful and patient. Answered all my questions in a friendly manner. Thank you so much.
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July 2023 by Yolanda Carpenter
Good customer service.
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June 2023 by Kameryn McClain-Honorable
Walked in looking to restore my services. Terrible customer service. Barely any effort put in to assist me with returning to them. Going to stick with my current cell phone provider. Walked out still as a non customer. They definitely need to train their employees on what customer service means.
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June 2023 by Christian Cafego
Went into the Taylor location and Akilahf was the best customer service I've ever had at any cricket location
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April 2023 by Cindy Morisette
Stellar customer service. Both of the guys working were a huge help. Waaaaaay better than the wyandotte location.
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February 2023 by Stacey Ross
They so terrible they won’t help you when your phone is mess up they want you to pay for a new phone which I didn’t want to pay for it this is the worst phone company ever and I advise people not to go here
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May 2022 by Cold Water Jimmy
I went to this cricket store yesterday. Dion was the rep. who took care of me. He was extremely knowledgeable about the various phones & service plans that were available. I upgraded my old Android phone with the new Dream 5G phone. As a matter -of-fact, because of the prompt service provided, I decided to have a second phone line installed on my old cricket Android phone. Dion was very professional, courteous, and fast. The complete process took me about 40 minutes with him setting up the new phone, transferring all my contacts, setups in general. I highly recommend this store and would not hesitate to go back to Dion's Cricket store again.
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December 2021 by Zainab Alk
Dion is the best store manager I’ve ever seen !
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November 2021 by It's aysha
Great experience at the store! Dion gave great customer service.
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July 2021 by Sayed Abouassaly
No good internet is very slow
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March 2021 by Colleen Brennan
The customer service at this particular store was wonderful. They were pleasant and expedient. It was a nice change.
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March 2021 by Keta Moore
Great service by Dion
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January 2021 by Jodi Hutchison
Store staff was very helpful, company itself. Rip offs. Tried to swindle my 70 year old mon to get a new phone.
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January 2021 by Ms Mika
Don't get ripped off or swindled. Even if the phone is on sale they will charge you sales tax for the full price of the phone. Check your paperwork before you pay. Should have read the reviews.
