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July 2023 by dennice owens
Extremely rude act as if they’re going you a favor . I walked in the branch after customer service told me I had to go in and do a dispute when Mrs piggy ? told me I had to make an appointment proceeded to speak to a manager that act like I was to black to deal with . Shame on all of you I closed my account sad you’re not always treated well being a first responder
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July 2023 by eboneenites
Went there this morning 7-5-03 and the new inside teller was rude and racist. Didn't get her name, but she was white with long dark hair. I WILL NOT be back to this location!! This visit doesn't even deserve 1 star!!
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July 2023 by JoeRyMi
The tellers and bankers are great. BUT, if you need cash during non-banking hours, you’re extremely likely to run into an “out of service” ATM. It’s out of commission so often, I just automatically drive a couple extra miles for a different one. And considering Citizens charges an additional fee on top of out-of-network ATM service charges, it’s too annoying to go there just to have to go somewhere else.
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July 2023 by Ebonee Smith
Went there this morning 7-5-03 and the new inside teller was rude and racist. Didn't get her name, but she was white with long dark hair. I WILL NOT be back to this location!! This visit doesn't even deserve 1 star!!
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May 2023 by Angelina Daher
I went through the drive-through Saturday, 29th around 1015 10:20 AM. There was a lady with dark hair who was helping at the drive-through. The lady had an attitude the entire time because my baby was being fussy, after she sent my quarters through she didn’t even say so much is I have a good day or anything just straight walked away. Way to make a mother let alone a customer feel welcomed. You might’ve been having a bad day or morning. Doesn’t mean you have to ruin other peoples mornings especially when it’s my second or third time coming out by myself with my 2 month old and I get an experience like that just because my baby was being fussy.
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March 2023 by Chris Gore
Worst customer service in the history of banking. Just absolute disasters at the counter.
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February 2023 by Alice
One of the employees there is often showing me bad attitude whenever I come into the bank. I don't know the name, just know that's a woman. Wondering why she can still work there, to be honest.
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January 2023 by Alexandra Bert
I can’t open an account bc your banker is running the atm and can take me in a week? Hire more people
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November 2022 by Robert Shephard
I'm a citizen of this state and I try to do the right thing and it gets hard so I am saying I'm 54 an it's hard for me to get my life back like it was working is what I still do for being known for a worker that gets nothing period
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December 2021 by Joe Reamer
very bad customer service
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August 2021 by Janine Scott
Zero would be best suited. Wouldn't even make change because I'm not a customer. Not exactly a good marketing plan. I work nearby but live out of state.
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June 2021 by Elizabeth Jamison
Used ATM external, with no line and no problems.
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October 2020 by Joey Jeremiah
Staff is extremely rude, will mock you in a rude tone.
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September 2020 by Kathy Kery
Horrible customer service. All they tell you when you have any issues is call 800 number. Was recently changed ten dollars on business account for making a cash deposit. How crazy is that.
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January 2020 by Butch B
I’ve been dealing with this branch for ever, branch manager Aaron Markovich is very helpful and try’s his best every time. Jodi is also helpful as well as the rest of the staff. Can’t go wrong with this bank, thank you guys.