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October 2023 by Edgar Poe
Entertaining
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August 2023 by Christian Young
Ghetto. Not a single employee assisted me. I asked 2 employees to check on a size 12 Nike 270 for me.Each of them said "ok" and ended up behind the counter playing with their phones. Who hired these guys???
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July 2023 by Donna Mohlman
This place is located in the mall They also do refunds for online products and purchase Very friendly atmosphere would definitely recommend
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December 2022 by Chris Brimmer
Very Unprofessional. Have the receipt and all and wouldn’t take them back now my Nephew has Mitch match shoes for Christmas thanks guys appreciate the help
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September 2022 by Mariah Montemayor
Staff is rude
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July 2022 by Keta Moore
Miranda have a very nasty attitude. She do not need to work here
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August 2021 by _Unknown_Talentz_
Never take my time to write reviews but this Champs location is definitely one to avoid and deserves this review.They are the most unprofessional shoe store i've ever been to. Had given them a second chance after the last time no receipt was given to me for my shoe purchase and no email receipt was sent either.I let it slide, as we all make mistakes as humans but not surprisingly, they did not fail to disappoint me once again.So here I am now taking the time to warn others. Just recently, I placed an online order and received a comfirmation email stating it had been delivered just to be told at the counter they did not have my order.I was asked to wait a couple more days for it to arrive when the tracking number clearly stated DELIVERED to 23000 Eureka Road. As much as I thought about it, that made no sense to me to ask to wait more time for something that had already been marked as delivered with a signature on file, that's plain absurd. I tried calling customer service after leaving the store but they are just as careless. A waste of my time, gas, and money that I will not be compensated for. Will definitely not be giving this location or Champs as a whole another opportunity. Ultimately, I ended up taking my business to Finish Line where I was met with professional and adept staff who actually care about their customers. Stay away from this location unless you want to be empty-handed on Christmas when your children are anxiously waiting for their gifts.
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January 2021 by Oscar Bustamante
Never take my time to write reviews but this Champs location is definitely one to avoid and deserves this review.They are the most unprofessional shoe store i've ever been to. Had given them a second chance after the last time no receipt was given to me for my shoe purchase and no email receipt was sent either.I let it slide, as we all make mistakes as humans but not surprisingly, they did not fail to disappoint me once again.So here I am now taking the time to warn others. Just recently, I placed an online order and received a comfirmation email stating it had been delivered just to be told at the counter they did not have my order.I was asked to wait a couple more days for it to arrive when the tracking number clearly stated DELIVERED to 23000 Eureka Road. As much as I thought about it, that made no sense to me to ask to wait more time for something that had already been marked as delivered with a signature on file, that's plain absurd. I tried calling customer service after leaving the store but they are just as careless. A waste of my time, gas, and money that I will not be compensated for. Will definitely not be giving this location or Champs as a whole another opportunity. Ultimately, I ended up taking my business to Finish Line where I was met with professional and adept staff who actually care about their customers. Stay away from this location unless you want to be empty-handed on Christmas when your children are anxiously waiting for their gifts.
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July 2020 by Misty Brown
I just purchased some shoes there 2 days ago an I went back in when I noticed no receipt was given to me an I was told it was sent to my email which usually every place gives you a receipt so now it never came to my email which now I have no prof of that this was purchased if I ever wanted to bring it back ! I didn’t like not getting a receipt after I paid for something.
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January 2020 by Demetrus Smith
Good gear
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August 2019 by Sean Dockett
Great selection of the shoes I want
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May 2019 by Delano Dalton
Prices are too high
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May 2019 by Rachel Krauth
Nice selections
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April 2019 by Kim the mom
Shop here all the time. Friendly service willing to help.
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March 2019 by Dominic
I went here the other day to try on some shoes before ordering online and the staff was nice and greeted me. They had no problem with asking did i need help or finding a size for me . They carried the vapormax which a lot of store were sold out of.