-
February 2024 by Ricardo Daza Hernández
Excellent
-
February 2024 by Amanda Maue
Your companies return policy is horrible.15 days even with receipt. Atrocious.
-
February 2024 by Michele Kucharczyk
I purchased a TV stand for a steal.
-
January 2024 by J C
Came to return the Bose QC 45. Exchange for gaming headphones, the Best Buy representative helped me. I highly recommend the arctis nova pro wired gaming headset.
-
January 2024 by Ray L
Bad communication, protection policy issues, overpriced, and they do not care about their members. Do yourself a favor and go to Target or use Amazon instead.
-
January 2024 by Megaloptera KB
I had a 9am scheduled installation appointment on a Sunday. This BB is associated with a mall that doesn't open until 11am on Sundays. So the store was not open at 9am. It is 3 degrees in January mind you. I knock on the front door at 9am for my appointment and get told that I need to park by the loading bay for installation and someone will let me in. Cool. I walk back to my car and park around the side. Wait 10 mins, no one comes to the side door. I knock and knock in 3 degree weather. No answer. I drive back around to the front of the store and knock on that door. I see a handful of employees inside that pause to look at me pounding on the door in the freezing cold and they continue on with their business. Finally someone comes to the front door and again tells me to go to the side bay to be let in. I explain that I was over there for the last 10 minutes and no one came. They said someone would come this time. I go back to the bay, outside in the cold. It is 9:21am before anyone opens the side door. Meanwhile I had spent most of the 20 minutes in the freezing cold bouncing between two outside doors on completely different sides of the building with a security guard hassling me (I probably looked suspicious going from door to door). In the end the installer was late to work due to weather. However, no one thought it would be a good idea to communicate to me that the installer was late and instead let me believe that someone would be right there to help me. Now, I would not have cared in the least if this was properly communicated and I could have sat in the warmth of my vehicle and played on my phone for 20 minutes while I waited. The problem was in that the entire store team had me thinking I would be helped immediately and that someone was coming to the door to assist me while leaving me in 3 degree weather outside. Poor communication and poor customer service. I was however, offered an apology by the manager. Just a single verbal apology.
-
January 2024 by Gary Tansley
Staff amazing but inventory is hit or miss. Sean's interaction, knowledge, and assistance was outstanding!
-
January 2024 by vince vasquez
If you want to checkout, just cut the line here. Sitting in customer service line for 10 minutes just for someone to walk up to a cashier and get helped before me and then the next cashier waits on someone else who arrived after me. I left a $300 item on the table and left; I’ll go elsewhere.
-
January 2024 by Shawn Reeves
Ordered a TV while working and they had it ready for me by the time I was off work. Only took about 5 mins in store and was back on the road!
-
January 2024 by Martin Arce
I was buying an apple gift card and I asked to put $30 on it. I paid with a $100 and the worker decides to put $100 on the card? I had somewhere to be in 10 minutes, so I asked to get my hundred back and leave. Before I left I asked if my hundred could be broken into $20s and the old lady told me she couldn’t. If you’re going to mess up a simple transaction can you atleast break my hundred? ?
-
January 2024 by Tru “TruGhost” Gaines
Good selection I almost always find what I need????
-
January 2024 by T V
Closed on 8pm on Saturday? Unbelievable
-
January 2024 by Parker King
Employee didn’t listen to me when he got my item. Gave me the wrong color and I asked him 3 times if it was the right one he said yes I get home gave me the wrong item
-
January 2024 by EastsideDetroit (EastsideDetroit)
This is where I buy my OtterBoxes from
-
January 2024 by henry martin
Great customer service