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“My son had surgery and an emergency medicine was called in for him. They called me to let me know some circumstances around the medicine, one of them being they didn't have it in stock. After explaining what was happening, the lady asked if she wanted me to call the Hill Road location to see if they had it in shock. Absolutely! She put me on hold for a few minutes and came back to say it was in stock and she would put notes in the file to make sure it would be filled sooner rather than later. Wonderful!Now, on the other hand, horrible customer service at the Hill Road location. It ended with a 10 minute search for my ID she threw in the bin to find it covered in black grease with offering only attitude and a half sheet of paper towel.”
“Kroger Bakery and Deli people in Swartz Creek were fantastic! The website was wrong.
I pre-ordered food for a bridal shower. The bakery called to let me know they no longer offer the minicookie platter. I went in to see my other options. The young lady working there was delightful and helpful! She went above and beyond to provide exceptional customer service. (She mentioned she was new to Kroger. I hope they treat her well and hold onto her.)
The gentlemen in the deli were very friendly when I picked up my sandwiches and fruit. One of them told me he assembled the chicken salad croissants, and it was his first time doing so. He had every reason to be proud; they looked good and tasted better.
They only mistake is I believe I received whipped frosting instead of yogurt dip. (There was no "tang" to it.) No one complained, and I feel the amazing attitude of the staff more than compensated for any minor error.
Thank you, Kroger Deli and Bakery staff, for an unexpected pleasant experience.”
“Only place around that we could get my granddaughter's meds from. Extremely friendly and helpful. They went above and beyond to ensure no cost to my daughter. Definitely recommend.”
“I enjoy this place.The pharmacy and staff are all very kind and helpful. Lots of last minute gifts & cards are available here. Most household essentials can be found here as well.”
9AM - 1PM 1:30 - 6PM
7084 Miller Rd, Swartz Creek
Pharmacies
“I commend this pharmacy and their staff. They are so very helpful. Tony is top notch and so is Dan. I’ve been dealing with a very frustrating issue with a prescription and Tony has went above and beyond for me.”
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“The air machine says it needs money but if you ask they will just turn it on. Kinda sucks they don't tell me about my fuel points until I tell them how much gas I want though, like extra 20 off a gallon I might have gotten more gas lol. Good people though.”