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March 2024 by Barbara Theriault
This is the best pharmacy I’ve ever used. The people are so efficient and knowledgeable. Everyone that works in the pharmacy is so nice.
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March 2024 by Kristin Brocker
I commend this pharmacy and their staff. They are so very helpful. Tony is top notch and so is Dan. I’ve been dealing with a very frustrating issue with a prescription and Tony has went above and beyond for me.
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October 2023 by Sydney
Horrible experience that prompted me to spend 30 minutes filing a complaint on the phone. Customer service was absolutely awful. Will be taking my business elsewhere.
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August 2023 by Suzie Smith
Kroger worked through the covid and were good to everybody. They are awsome hardworking
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June 2023 by Jan Hunt (Jan)
I was saddened to read these horrible reviews. My family has used Kroger pharmacy for years (since the store opened) and have always been taken care of and treated well.Jennifer, Tony and Don have always been great. I just had an issue with one of my meds and Tony took care of it immediately. When the Dr's office messed up Kroger fixed it.Greatly appreciate the pharmacy and the staff.
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October 2022 by Jackie Howard
Don't answer phones
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October 2022 by Kristi VanHaitsma
I love Kroger's, but the pharmacy is really slow & has been taking up to 2 day to get your prescription. They have been counting them as people are showing up, & they never have enough lanes open.
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October 2022 by Steve Taylor
Long wait time
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July 2022 by Eduardo H.
I have shopped in this Kroger for years but the attitude and rudeness of the employees has gotten to the point that I avoid this place. Before we would spend $250 weekly on groceries here. Now we spend less than $100 per month here.
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December 2021 by Cody DePlanty
This is the worst pharmacy I have ever encountered. I have submitted refills and it takes days for them to fill it. They are absolutely garbage
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November 2021 by Kristi V
I love Kroger's, but the pharmacy is really slow & has been taking up to 2 day to get your prescription. They have been counting them as people are showing up, & they never have enough lanes open.
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October 2021 by Lake Breeze
Worst customer service and pharmacy I’ve ever encountered. My 82yr old mother didn’t have the money to pay for her prescription $3.86, I live about an hour away, so I called the pharmacy and asked if I could give my card information to them over the phone to pay for it for her. the girl in the pharmacy said “yes, that was fine” so I gave her my card information, and said “ok, so it’s all paid now and she can come and pick it up?” Shes said “yes, it’s all set” my mom arrives the next day to get it only to be told, it’s not paid and they don’t know anything about someone calling to pay for it. They called the employee to find out who took my payment and the girl said “she thought I meant my mom was bringing my card” WHAT!?!? why would I give you my card information over the phone if I was giving her my card to bring up there?!?!?! …so stupid!! Don’t get your medicines from here, I wouldn’t trust their ability to even fill it correctly. I told my mom to have her scripts called in somewhere else.
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September 2021 by Kimberly G.
Worst customer service and pharmacy I've ever encountered. My 82yr old mother didn't have the money to pay for her prescription $3.86, I live about an hour away, so I called the pharmacy and asked if I could give my card information to them over the phone to pay for it for her. the girl in the pharmacy said "yes, that was fine" so I gave her my card information, and said "ok, so it's all paid now and she can come and pick it up?" Shes said "yes, it's all set" my mom arrives the next day to get it only to be told, it's not paid and they don't know anything about someone calling to pay for it. They called the employee to find out who took my payment and the girl said "she thought I meant my mom was bringing my card" WHAT!?!? why would I give you my card information over the phone if I was giving her my card to bring up there?!?!?! ...so stupid!! Don't get your medicines from here, I wouldn't trust their ability to even fill it correctly. I told my mom to have her scripts called in somewhere else.
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September 2021 by Bobby Johnson
these guys are an A1 team I have been going there for a few years. rite aid would take 4 to 5 hours to get your meds. I have never waited more than 20 minutes and a bad day. very nice people I will not go anywhere else. and they are way out of my way. I live in flint and drive out to swartz creek because they get it right each time
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August 2021 by Jason Barat
Every single time i have had to get a script filled they dont have it ready when i scheduled it for pick up. 4 days later still not ready. First time i picked it up one of the pharmacy techs questoned how i was going to pay for it which wasn't his business. After he found out i have a healthy hsa he felt it nessary to tell the staff "hes good for" like hes a coke dealer.Honestly not comfortable going here anymore and will be using a different pharmacy moving forward.If you want fast service...go somewhere else.
