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May 2024 by Hiccup Odinson
These guys have just about everything. If they don't have it they'll order it. Staff is great and always polite. Small town feel and pretty competitive prices.
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May 2024 by Jan Hatch
This store has someone to help you as soon as you walk in. The are trained to help in all aspects.
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May 2024 by Deborah Gontarek
Very knowledgeable, friendly staff, always takes are of us
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May 2024 by mike rutherford
Very helpful
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April 2024 by Tim Johnson
I’ve been researching chainsaws. Gill Roy’s Swartz creek was one local location that carried Stihl. I was also considering Husqvarna. I went on a Sunday to Gill Roy’s in Swartz creek. I immediately asked for the person who was most knowledgeable in Stihl chain saws. I was introduced to Craig. Great guy. I was not expecting the level of service we received. Craig spent about an hour with us going over options and once I decided on what model I wanted, he give me the complete run down on the chain saw and all it’s features. You just don’t get this attention and level of service this day and age. Knowing that this location also services this brand is also comforting. I highly recommend Gill Roy’s in Swartz creek for all Stihl products.
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February 2024 by Neal Sinacola
Friendly greeting upon entry, Associate helped find all desired items. Quick check out. Thank You!
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February 2024 by Our Crew
Very helpful
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January 2024 by Morgan Kuehl
I always try to shop local 1st and have shopped at the Swartz Creek Gill-Roy's since I moved here 10 years ago. I won't again. I went in the other day to see if they cut glass for picture frames as I went to update some family pics to be ready for the holidays. They said yes. I said I need 4 8X10 and 4 5X7 pieces of glass. My husband went to pick them up for me & the young man who took my order helped him. He gave him 4 4X10 and 4 5X7 pieces. My husband immediately knew that wasn't right and called me. I said no, I wanted 8X10. Why on earth would anyone need 4X10 glass for pictures. Do you know anyone who has EVER had a 4X10 picture? The young man argued with him and said "this is what I wrote and that's what she said." My husband said well she needs 4 8X10 which he cut for me BUT guess what? He insisted that we had to pay for the 4X7 pieces as well! It was almost $60 for the 12 pieces of glass. Absolutely ridiculous - I was angry with my husband for not asking to speak to the manager but he didn't. This young man has not been trained properly. I would warn anyone going there to ask to see what was written for the order and make sure they wrote what you told them. I'll never shop there again!
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January 2024 by Rob battlecryawesome
The owner or worker was coughing and was obviously sick, I'll never go back.
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October 2023 by Dave Newsom
Great customer service, clean and well organized store. Knowledgeable staff always going above and beyond!
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August 2023 by Rex H. (T-Rex)
Helpful finding what you went there for
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August 2023 by Johnny Jones
Everyone here makes you feel great to walk into the hardware store ...
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May 2023 by tyler hughes
Amazing Is knowledgeable staff there to help
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April 2023 by Joseph Cohoon
Super helpful yet laid back. Had what I needed and helped me find it to boot.
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March 2023 by Kim Brandt
Very friendly and helpful employees who go out of their way to make you feel glad that you stopped in!
