-
March 2024 by Anup More
I stayed during a business trip and the hotel is expensive because of the kitchen and not well maintained and needs renovation. Overall, I enjoyed my stay as I had a lot of company colleagues staying at the same place.Rooms: The rooms are old now and need renovation as the room conditioner needed a reset every time I came back from outside. It always stopped working on it's own. The good art about the hotel is its kitchen and close vicinity to Meijer which gives you enough flexibility to cook and get your daily needs purchased from meijers. The hotels in this town usually see a low cleaning frequency (once a week maybe but not sure why!). I have been to hotels around different places and they have daily cleaning services or alternate days in the worst case but here it was too low.
-
December 2023 by Ray Hazucka
I spent two nights there this past fall. The rooms are fresh, clean and comfortable.Having a kitchenette was definately a plus!They are dog friendly and there is plenty of room to walk your pet around as I was able to do with Major.Rooms: The rooms appera to have been recently refreshed and are appointed very well! Working space and extra seating make you very comfortable.
-
November 2023 by Isadora Góss
Rooms are okay, staff are mostly nice (not all of them)But they do not clean you roomIt was supposed to be cleaned once a week but they just don’t, I’m the room I’m in there’s a spider’s web.I already complained several times, it never changes. I’m on a long stay, they should take more care about cleaning, it’s not ok to be like thatUnfortunately I did not have a choice on selecting the hotelBut the cleaning here is a huge problem
-
September 2023 by Cindy Hart
My 88 yr. Old mother was a guest for 7 months while her apartment was being renovated. I have the upmost respect for Frank and his crew. They made my mother's stay so enjoyable! I was very comfortable with her staying there. To observe a happy staff shows great management. A+ to the team!!
-
August 2023 by Olivia Snyder
Not fancy, but a lovely place to stay for a a Michigan weekend! Both front desk employees we interacted with were kind and genuine. I was especially impressed by the 2nd employee we met. At check in, I forgot to confirm what time check out was, so I stopped by the front desk the last morning of our stay. When I asked, the employee responded with “it’s 11, but take your time! No rush.” And it was just such a lovely way to answer the question and change the tone of packing up.Plenty of space and cool AC during the hot summer. Enjoyable stay over all!
-
March 2023 by Mayuresh Arankalle
Been here for 3 times. Good hotel. With gym n free laundry.Does no have swimming pool. Some room does not have properly maintained cutlery sets.
-
October 2022 by Jeff Smith
The elevator and the hallways smelled very bad. It was hard to get help at the front desk. They were hardly there. In the 10 days of my stay, they never once cleaned my room or took out the trash. I had to go to the front desk for towels and wash cloths. The rooms are showing signs of their age.
-
September 2022 by M. Marzulla
We needed both a room and conference center on relatively short notice, both of which were taken care of by an exemplary staff making sure we had everything we needed. Location is excellent as well.
-
August 2022 by Jani Spicer Thomas
The rooms are large with full kitchens. The location is great. Close to all attractions. The staff, in particularly Kyle, are top-notch.I just booked my 3rd reservation for later this month.
-
June 2022 by Benjamin Reed
Dirty rooms with Oreo pieces on the floor, pillow and bed sheets stained, bed was okay in comfort, day shift service was good, night shift was atrocious. Probably could get the same results for 1/2 the price at Red roof inn or something of that nature minus a possibility of bed bugs. The 2nd worst hotel I've stayed at in as many hotel visits I've had in Michigan.
-
August 2021 by Nichole Hussey
A wonderful, clean, friendly place to stay. We will definitely be staying here again. I would give it 10 stars if I could.
-
August 2021 by Samara Veres
Loved it here, the service was above and beyond, the beds were comfortable and clean, full kitchen and nice big bathroom, the man who helped us, Jeremy was very kind and helped us with everything and the man we had this morning was super kind and sat and talked to us,so happy with the treatment we got here and definitely recommend staying here. August 13 2021
-
June 2021 by Laura Gallitz
Lobby was outdated and wasn't very clean. Front desk was rarely staffed (I checked several times for towels and no one was there). In our room, there was missing pieces of trim and the cupboards and tub were dented, scratched and marred. Mattresses were saggy. I expected more for $150/night! I would not recommend staying at this hotel. Also, my daughter and her husband's room had bugs crawling all over the ceiling and walls. Gross!
-
September 2020 by Ryan W
Definitely not a five-star hotel. No pool is a negative,as is no free breakfast. The room was spacious and comfortable. The rooms could have been a little better maintained. A lot of poor workmanship with regards to things like tiling. In my room the main outlet was worn out and plugs would fall out with ease. Definitely a notch below the Hyatt place and Hyatt houses I usually stay at.
-
July 2020 by Jeremy Brooke
I loved this place. All the people at the front desk where friendly and helpful. I will be back again.
