Walgreens is a friendly and helpful place where customers can refill prescriptions, shop for health and beauty products, print photos, and find snacks and drinks. The pharmacy staff is consistently praised for being kind, caring, and attentive. Employees like Joey, the cashier, and other staff members are known for their patience, genuine assistance, and welcoming attitude, making customers feel valued. The pharmacy team also provides thoughtful recommendations and helpful advice, especially for over-the-counter medications. Customers appreciate the excellent customer service, with many mentioning that staff members go out of their way to assist, whether by helping with rewards, answering questions, or providing a positive experience. The store is well-regarded for its helpful employees who create a welcoming environment, making visits enjoyable and fulfilling basic needs. Walgreens’ commitment to friendly service and customer care sets it apart as a trusted local store for pharmacy and everyday essentials.
Canal Rd Sterling Hts location. On a three way conversation with Walgreens Pharmacy and OptumRX pharmacy. After listening to the issue on hand, Walgreens placed us On hold for 28 min. Then returned only to tell us that it was now their break time. Poor customer and health care service.
January 2025
Went in to grab a caffeine boost before a long drive and Joey was amazing! Took the time to help me find exactly what I was looking for and seemed to genuinely care.
Was dreading the long drive home, but Joey definitely made it better. Amazing employee!
August 2024
This pharmacy is always so helpful when I have an issue. When I call up there, whomever answers tries their best to assist me and I really appreciate it! ✨
