-
November 2023 by Georgio Koja
This place has no proper scale to weigh my self. This worker name Jenna always gave me attitude And made me feel unwelcome. I feel so insecure every time I step foot in the gym. Also these khapes don’t know how to dress them selves. They need a new dress code for the girls because they showing toooo much. I cant take it anymore
-
November 2023 by Chris Bahoura
The equipment here is great. Overall it’s a good gym but the scale in the men’s locker room does not work and it’s very difficult to track my progress.
-
November 2023 by Liz Mills
Super clean, staff is friendly and helpful and trainers are knowledgeable. Great place to get a good workout.
-
November 2023 by Maddisyn Reitzloff
This gym is so incredibly nice and i enjoyed working out here! Staff was super friendly and everything is always clean! while i worked out here i never had issues.But, i have to say im very frustrated!! I am a college student and i have been trying to cancel my membership (that i haven't even been using) for about six months now. The first time i came in to cancel i was made aware i was stuck in a contract, which i was never made aware of when signing up. (I've had to sign wavers for every gym I've signed up for so i thought nothing of it) but i was never made aware it was a one year contract. So i was told i had to wait. Irritating, but not a big deal. Now when my year was up i went back in, trying to cancel. I was given an email and told i have to email them and cancel that way. They don't do in- club cancellations. Never got a response. So i called the gym, the lady on the phone clearly did not care at all, basically told me that it was my fault i was unaware of the contract because they always tell everyone about it, and gave me the same email telling me to try again. So i tried again. Still no response. So i called corporate, i tried that way and was told I'd get an email when complete. Nothing. I have tried for SIX MONTHS to cancel. I just got charged a yearly fee, and another monthly fee that i CANNOT AFFORD!!! Im very very upset and let down at the lack of help i am receiving! They're basically stealing my money at this point!!
-
November 2023 by Ryan Hufford
Very little gym etiquette by the members here. Tripods, are the norm....camera use in the locker room, "hanging out" on stations during peak hours. Seems more like a old school mall from the 90s with the people just socializing. It's what it is tho. Still cleaner than most big box gyms around.
-
November 2023 by Brittnei Barnett
i have only been at this gym for a month and i have had problems already! the older bald guy that was making shakes is no help AT ALL, and rude! i tried to get a shake, and he more worried about me paying the $6 instead of seeing what i want! after i paid he told me that i was rude and that he was not going to make it, which im sure i am gonna have to wait 7 business days for a refund of 6 bucks. he wasn’t rude to anybody else so im sure its because i was black.
-
November 2023 by R
You’d think they would open on time with their hours of operation as listed but on several instances they opened late past their initial scheduled hours. If you’re not gonna be open on your regular scheduled hours then add that in hours of operation as “we might be open from 4.” Or hold those responsible of who should open the gym instead of constantly let things slide….
-
November 2023 by Andrew Cook
This place sucks every employee is beyond unprofessional Jenna is always being flirtatious so desperate James is a horrible manager runs the place like a slop job and Jake is just rude and has very offensive remarks that are not right to say under any circumstances!!! Do yourself a favor go to a gym that has a good employee atmosphere this place is garbage ?️
-
October 2023 by Minnie
Honestly, I was nervous from all the negative comments but I'm glad I didn't listent to them! Staff first of all has always been super friendly. The place looks pretty clean too, yes some people suck and don't clean off the machines when done but that's not the gyms issue! And there's always wipes and trashes everywhere. I seen that people say it's always super busy, honestly I've gone at a few different times of day and while it does get busy, I've never had a issue working out. And I LOVE the cinema!! I'm glad nobody else does because now I can work out by myself in there haha. Overall I've had nothing but great experiences from here! :) and definitely recommend. I've been here and a few other locations and I think this one is a favorite. (Not dissing other locations just didn't like the vibe of people there as much. Again not a gym issue) for the first time ever I actually really like going to the gym! And I go multiple times a week now. And google also has this cool feature ya know when it tells you a live meter of how busy the place is just saying! 10/10 recommend and by far my favorite gym so far.
-
October 2023 by Osama Zin
This gym is always full of people, I never feel comfortable to workout. you spend all your time waiting for a machine, and bathrooms, showers and locker rooms are so gross ? once I accidentally left a a shampoo lid in one of the showers and it stayed there for weeks which means they never clean the showers.The last straw- there was an attempted robbery on my personal property at this location, someone broke my locker and stole my car key. The club manager never apologized or made amends. I don’t feel safe here at all.
-
October 2023 by Neha Khona
Had the best experience at Edge Fitness Sterling Heights. Danna the Assistant Manager is so wonderful and empowering. I’ve kickoff my fitness journey with positivity and support. She help me find a trainer that would fit my needs. She is super knowledgeable.Thank you Danna for all support.
-
October 2023 by s S
The staff is trained to keep you misguide you by stalling and making sure you do not cancel with them. The staff are liars. If you ask them the first week of the month, they will tell you to come just before the month ends to make any changes. If you go before the end of the month, they will tell you to that you will be charged for the following month so you should come right after you have been charged.They purposely stall and lie so that you won't be able to make changes to your membership. There is no integrity in this company.I once asked if I could keep my membership on hold since I will be put of the country for two months and the manager said it was not possible. After I returned , then a couple of months later when I wanted to cancel they said I could freeze my account for upto three months.They are Thieves and Liars! No integrity.
-
October 2023 by Eddie Simmet
It would be great if the person just paid attention. I wanted a shake and stood there for 2 minutes waiting on the guy behind the counter who didn't even see me. I guess his phone was way more important than customer service. But he noticed me leaving the gym and said have a good day.
-
October 2023 by Sigi Malaj
This gym is clean and has everything but man do they oversell those memberships like crazy. Doesnt matter what time of the day you get there it is always full. People land on some of the machines and do not move from there because they are talking and flirting with each other which makes the whole experience a waste of time. If they would sell a little bit less memberships maybe i would recommend it, other than that i might have to build my own at home.
-
October 2023 by Jeanette Cruz
The staff and trainers are friendly and knowledgeable. The gym is clean with a variety of equipment. There is something for everyone. The staff seem to genuinely care about their clients. Highly recommend Amanda as a trainer.